Implementation Projects: Land Mines and Other Lessons

Abstract

Rensselaer Polytechnic Institute totally replaced its administrative computing systems in a series of projects during the 1990s. This presentation will look at the process by which the new systems were implemented and highlight the lessons learned. Six phases are identified, covering the entire process from concept and software selection through ongoing upgrade efforts, and 13 "land mines," or common mistakes, are identified. Two large projects that implemented much of the Banner suite from Systems & Computer Technology Corporation (SCT) are used to provide examples. The presentation is based on the author's experience and projects at Rensselaer Polytechnic Institute. (PowerPoint slides from this presentation are also available at: http://www.educause.edu/ir/library/html/cmr00/cmr0017.ppt)

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