Improving IT Governance in Higher Education

This research bulletin examines the ways many research universities govern their IT activities, explores some inherent problems in these processes, identifies several good practices, and suggests changes that may improve the current state of the art. It draws on research conducted by MIT and ECAR on IT alignment and governance; information submitted to the EDUCAUSE Core Data Service survey; the results of an extensive review of IT governance at the University of California, Berkeley; a one-day governance workshop hosted by the Common Solutions Group; the work of a project team participating in the IT Leaders Project; and the observations and results of several external review committees on which the author has served.