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Information Technology Networking in Higher Education: Campus Commodity and Competitive Differentiator

Monday, February 7, 2005

Abstract

This ECAR research study is designed to illuminate a host of current network management practices related to IT in higher education; opportunities for connectivity to external networks; the institutional context of organization, leadership, and management; current and emerging technologies and converged networks; and the future of networking. The study is based on five major research initiatives: a literature review; consultation with the EDUCAUSE Net@EDU Integrated Communications Solutions Working Group; survey responses from 517 chief information officers and network directors in higher education; qualitative interviews with 12 higher education leaders about their view of the future of IT networking in higher education; and three in-depth cases studies involving four U.S. institutions and SURF, a Dutch higher education and research partnership.

Table of Contents
Entire Study Information Technology Networking in Higher Education: Campus Commodity and Competitive Differentiator
  Foreword
Ch. 1 Executive Summary
Ch. 2 Introduction
Ch. 3 Methodology and Overview of Respondents
Ch. 4 The Campus Network
Ch. 5 External Connectivity
Ch. 6 Organization, Leadership, and Management
Ch. 7 Network Practices
Ch. 8 Emerging Technologies and Converged Networks
Ch. 9 Network Success: What Matters?
Ch. 10 Effective Practices and Lessons Learned
Ch. 11 From Tin Cans to the Holodeck: The Future of Networking in Higher Education
Appendix A Institutional Respondents to the Online Survey
Appendix B Interviewees in Qualitative Research
Appendix C Glossary
Appendix D Bibliography
Case Studies
Network Funding Models: Cornell University, University of California at San Diego, and University of Wisconsin–Madison
Using Mobile Technology to Enhance Students' Educational Experiences
Implementing an IP-Based Voice, Data, and Video Converged Network at SUNY Cortland
Online Supporting Materials
Key Findings
Roadmap
Survey Instrument

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