IT Governance: (Re-)Assembling the Packets

Abstract

IT governance concerns not only the anarchic university (on the EDUCAUSE 2004 Top-Ten Current Issues list three times in various guises) but also corporate America. Done wisely, it is a great vehicle for effective management; done poorly, the community feels underserved and acts out accordingly. Examples from both the corporate and higher education worlds illustrate why it is simultaneously so critical and so problematic.

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