IT Investment and Business Process Performance in Higher Education Published: Monday, September 20, 2004 Surveys Author(s) and Contributors: Source(s) and Collection(s): Sources(s): EDUCAUSE Research Collection(s): Survey Instruments ParentTopics: Business Process Reengineering IT Funding and Spending Abstract The September 2004 ECAR survey instrument used for ECAR Research Study on IT Investment and Business Process Performance in Higher Education. Download Resources Download PDF Access HTML Entire Finished Study