IT Portfolio Management for Colleges and Universities: Balancing Risk/Return for Strategic Results

Abstract

This research bulletin explores how institutions optimize their portfolio of information technology investments. Drawing from recent research conducted at Northwestern University's Kellogg School of Management among 130 CIOs, it explores how institutions decide which IT projects to fund and how they assess the costs and benefits of their investments. Do institutions intervene to improve the performance of IT investments that are not delivering on their promise, or are expensive IT investments allowed to languish without intervention?

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