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Louisiana State University and A&M College: Optimizing Text Messaging and Other Emergency Notification Systems

Monday, March 2, 2009

Abstract

This ECAR case study complements the 2009 ECAR study by Mark C. Sheehan with Judith A. Pirani, Spreading the Word: Messaging and Communications in Higher Education. The study examines current practices and future directions related to EDUCAUSE members’ use of e-mail, telephony, mobile communications, and crisis communications. To complement the core study, ECAR undertook this case study to study how Louisiana State University and A&M College, an institution that has been at the forefront of emergency notification as a result of several high-profile and far-reaching incidents since 2005, developed and refined emergency notification systems (ENS) accordingly, most notably its text messaging service.

Citation for this work: Pirani, Judith A., and Susan Foster. “Louisiana State University and A&M College: Optimizing Text Messaging and Other Emergency Notification Systems” (Case Study 1). Boulder, CO: EDUCAUSE Center for Analysis and Research, 2009, available from http://www.educause.edu/ecar.

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