Managing Availability and Performance Risks in the Cloud: Expect the Unexpected

We know that the best way to avoid cloud risks is to apply sound risk management strategies before placing applications and IT services in the cloud. Some risks, however, cannot be predetermined or quantified, even through vigilant analysis. No amount of up-front planning can mitigate these risks. This study describes how to manage them by using a well-constructed cloud exit strategy, distributing services, and acquiring insurance.

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Burton Group (www.burtongroup.com) provides technically in-depth research and advisory services for colleges and universities, government agencies, and commercial enterprises. Burton Group's practical and unbiased research and advice helps technologists make smart IT infrastructure decisions in increasingly complex environments. Burton Group covers directories, identity management, application platforms, architecture, and network and telecom infrastructure topics. Like ECAR, Burton Group is an unbiased advocate for the user and more than 80% of Burton Group's clients are user organizations rather than suppliers. EDUCAUSE member institutions can become users of Burton Group research services through EDUCAUSE pricing. Burton Group is an ECAR partner and can be contacted by email at Scott.LeSueur@gartner.com or by telephone (801-523-6023).