Managing the WWW: A Delicate Balance Between Control and Anarchy

Abstract

The WWW has grown to become an essential tool for teaching, recruitment, internal campus communication, public relations, and campus administration. Therefore the management of a campus WWW presence, the formation of policies relating to the WWW, and the dissemination and distribution of services, are all now becoming increasingly important factors contributing to institutional success. The four campuses represented on this panel include large and small, public and private institutions, and all have different approaches to managing the WWW and adopting policies to ensure that the WWW becomes an effective tool. The paper provides brief campus overviews, describe their approaches to managing the WWW and details on policies and committees involved, and appropriate types of management structure. It is interesting to note that the members of this panel came together through discussions on this topic that occurred on the CAUSE Chief Information Officer (CIO) discussion list.

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