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Measuring IT Staff Time at Georgia State University
Tuesday, February 19, 2008
This research bulletin explores the methodology used by the Georgia State University Information Systems and Technology division to manage large, cross-divisional IT projects and track all IT staff time. The bulletin shares the data collection methodology and Georgia State's findings and describes a time-recording model for IT projects that can be applied at other colleges and universities.
Citation for this work: Alberts, Randall, and Karen D. Oates. â€œMeasuring IT Staff Time at Georgia State Universityâ€ (Research Bulletin, Issue 4). Boulder, CO: EDUCAUSE Center for Analysis and Research, 2008, available from http://www.educause.edu/ecar.