Mount Holyoke College Reshapes Reengineering
- Published:
- Briefs, Case Studies, Papers, Reports
- Author(s) and Contributors:
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Author(s): Madeline Carnevale Sandra Berestka
- Source(s) and Collection(s):
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Collection(s): CAUSE/EFFECT (Archives)
- ParentTopics:
Abstract
Reengineering projects at Mount Holyoke College led participants to conclude that business process reengineering (BPR) in higher education involves a magnitude of cultural change that differentiates it significantly from BPR in the corporate world. This article explores why reengineering principles themselves had to be reengineered at Mount Holyoke and describes two project that were successful even though they did not follow the "rules."