Organizational Effectiveness and Changing Job Design in the Information Technology Community

Technology initiatives within the California State University have resulted in significant advances and improved technical capabilities and efficiency. Human resource and organizational systems are also needed to capitalize on and thrive in this rapidly changing work environment. The CSU has proposed a new job design approach to accommocate changing skill requirements in the information technology community. This article begins by identifying several trends that led to the university's study of alternative work and job design approaches, then describes the overall project within the context of an organizational effectiveness equation. A process overview and skill-level classification examples are included.