Main Nav

Privacy and Confidentiality: Holding IT Service Providers Accountable

Tuesday, November 3, 2009


This ECAR research bulletin addresses the data privacy issues that must be covered by contractual language when entering into an agreement for externally provided IT services or for external consulting about institutional systems. It covers instances in which external agents have access to data that is considered confidential and/or where data can be linked to personally identifiable records. It is based on work done at The College of New Jersey between November 2008 and May 2009.

Citation for this work: Stern, Nadine. “Privacy and Confidentiality: Holding IT Service Providers Accountable” (Research Bulletin, Issue 22). Boulder, CO: EDUCAUSE Center for Analysis and Research, 2009, available from

Download This Resource

Tags from the Community


Annual Conference

October 27–30
Save the Date

Events for all Levels and Interests

Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.


Digital Badges
Member recognition effort
Earn yours >

Career Center

Leadership and Management Programs

EDUCAUSE Institute
Project Management



Jump Start Your Career Growth

Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.


EDUCAUSE organizes its efforts around three IT Focus Areas



Join These Programs If Your Focus Is


Get on the Higher Ed IT Map

Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.



2015 Strategic Priorities

  • Building the Profession
  • IT as a Game Changer
  • Foundations

Learn More >

Uncommon Thinking for the Common Good™

EDUCAUSE is the foremost community of higher education IT leaders and professionals.