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A Quality Scorecard for the Administration of Online Education Programs

Tuesday, October 5, 2010

Abstract

As the demands for public accountability increase for the higher education industry, institutions are seeking methods for continuous improvement in which they may demonstrate the level of quality within educational programs. Because of the rapid growth of online programs, institutions are further called upon to demonstrate that quality education is being delivered to students at a distance. This study created such a method to provide institutions offering online education an instrument for assessing quality within their programs: a quality scorecard for the administration of online education programs.

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