Abstract
Three years ago the University of Wisconsin/Madison merged three existing but disparate technology-related units into a single division, reporting to a chief information officer. The new Division of Information Technology (DoIT) faced many challenges, beginning with the need to restructure the components of the old units into a cohesive new organization. This article describes that restructuring process, based on the structural cybernetics theory of N. Dean Meyer, who was employed as a consultant in the process.