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Value on Investment in Higher Education

Tuesday, September 2, 2003

Abstract

A great deal of attention is being paid to the value of information technology itself and to the value of the IT investments that higher education has made. Value on investment is a benchmark that embraces the intangible value of information technology initiatives as well as tangible measures, such as return on investment. As higher education faces greater demands for accountability, increased demands for new student services, and new competition in a declining economy, strategies for coping should consider both tangible and intangible outcomes. This research bulletin describes how to assess the value of information technology investments and how to leverage those investments to deal with today's higher education environment.

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