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Information Technology Management and Leadership [x]
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ROI [x]
Planning (14)
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EDUCAUSE Library Items for ROI

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Building Organizational Capacity for Analytics: February 25, 2013

Optimizing student success is the “killer app” for analytics in higher education . Intelligent investments in optimizing student success garner wide support and have a strong, justifia…
Against All Odds: A Case Study of ITIL Adoption at Rice University: October 15, 2010 | A session at the EDUCAUSE 2010 Annual Conference
Without hiring consultants, changing our org chart, or investing in massive training, we implemented ITIL processes and experienced significant ROI. We will share the tricks we used to rally the su…
The New Voice of the CIO: December 17, 2009

How are today's chief information officers successfully growing profits for their businesses? The 2009 IBM Global CIO Study explored this and other issues facing CIOs during challenging time…
The Myth about Techies: January 1, 2007

© 2007 Diana G. Oblinger and Brian L. Hawkins EDUCAUSE Review, vol. 42, no. 1 (January/February 2007): 8–9 The Myth about Techies "IT Is for the Techies." Dia…
IT Investment and Business Process Performance in Higher Education: September 20, 2004

The September 2004 ECAR survey instrument used for ECAR Research Study on IT Investment and Business Process Performance in Higher Education. The…
Iowa State University’s Business and Finance Division Project Evaluation and Implementation Methodology: June 15, 2005

As a complement to the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, this case study examines the Iowa State University (ISU) formal …
Optimizing Business Processes at Brooklyn College and the City University of New York: June 15, 2005

As a complement to the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, this case study explores how Brooklyn College and The City Unive…
Good Enough! IT Investment and Business Process Performance in Higher Education Roadmap: June 15, 2005

This Roadmap is designed to illuminate the major discoveries of the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, which takes a compl…
Good Enough! IT Investment and Business Process Performance in Higher Education Key Findings: June 15, 2005

These Key Findings describe the major discoveries of the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, which takes a complex look at …
Good Enough! IT Investment and Business Process Performance in Higher Education: June 15, 2005

Abstract This ECAR research study takes a complex look at the performance of so-called business processes in higher education, with a special focus on how IT investments have influenced that…

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