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- Enterprise Information Systems [x]
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- Information Systems and Services (3)
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EDUCAUSE Library Items for Software Maintenance and Management
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Is Our Software Designed for Change? Successes and Challenges in Using Service Oriented Architecture
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March 11, 2013
Institutions of higher education face disruptive changes, and changes in information technology are at the heart of these disruptions. Service oriented architecture (SOA ) provides a comprehen…
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Failed Automation: Focusing on Requirements as a Key Systemic Cause
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October 30, 2008
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A session at the EDUCAUSE 2008 Annual Conference
A new practice has evolved over the past four years, and it promises to radically improve success and cost of software implementations. The International Institute of Business Analysis has develope…
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Creating Yale's Administrative Systems Software Service Level Agreement
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January 1, 2004
Yale University is in the process of implementing a software service level agreement (SLA) with our Administrative Systems clients. The SLA summarizes the commitment of Yale's Administrative S…
