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- Software Maintenance and Management [x]
- Information Systems and Services (5)
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EDUCAUSE Library Items for Software Maintenance and Management
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Managing Software in Higher Education
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March 30, 2011
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A session at the NERCOMP Annual Conference 2011
Higher education institutions work with myriad software applications (purchased, open source, or created in-house). How do you manage the software that you release to your servers? Employing releas…
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Application Virtualization: The Good, the Bad, and the Ugly
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June 3, 2009
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A session at the EDUCAUSE Southeast Regional Conference 2009
The University of Memphis has implemented Microsoft Application Virtualization (App-V) to provide students, faculty, and staff access to software anywhere, anytime in addition to leveraging some of…
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Agile Software Delivery Using Scrum
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June 1, 2009
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A session at the EDUCAUSE Southeast Regional Conference 2009
Georgia Tech, Wake Forest, and North Carolina Central University will share experiences in implementing agile development methodologies using Scrum. We will include how we created a collaborative f…
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Technology-Enhanced Classrooms: Central Versus Distributed Support
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June 7, 2005
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A session at the EDUCAUSE Southeast Regional Conference 2005
Technology-enhanced classrooms are the heart of the 21st-century learning environment. Managing and supporting the infrastructure embedded in those environments is paramount to a successful learnin…
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Creating Yale's Administrative Systems Software Service Level Agreement
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January 1, 2004
Yale University is in the process of implementing a software service level agreement (SLA) with our Administrative Systems clients. The SLA summarizes the commitment of Yale's Administrative S…
