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- Information Technology Management and Leadership (17)
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EDUCAUSE Library Items for Staff Retention
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From Us vs. Them to We: Collaborating for Change
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September 27, 2011
Key Takeaways It takes sustained focus, effort, and time to create the foundation of trust that underlies all viable collaborations . While IT collaborations usually encounte…
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Attract, Retain, and Engage the Best: Building an Inclusive IT Culture through Professional Development
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June 1, 2010
This ECAR research bulletin explores the process of building an appreciation for diversity into the fabric of an organization through a program that employs an innovative approach to professiona…
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5 ways to drive your best workers out the door
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August 22, 2008
Your top workers can almost always get another job, even in a shaky economy. "The best employees are being recruited at any given time. Managers need to make that assumption and create an en…
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Management Techniques for Bringing Out the Best in Generation Y
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October 26, 2007
They're your high-maintenance, entitled, technologically sophisticated and fickle new talent pool. Generation Y, a.k.a. the Millennials, is also potentially the most high-performing generati…
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Planning for the Brain Drain
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November 2, 2006
© 2006 Cynthia Golden EDUCAUSE Review, vol. 41, no. 6 (November/December 2006): 84 Planning for the Brain Drain Cynthia Golden Cynthia Golden is Vice President of EDUCAUSE,…
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Managing Your IT Portfolio Risk: The Trailing Edge You Don’t Want to Admit To
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August 16, 2005
The evaluation and remediation of the risks posed by trailing-edge or obsolete systems is a critical component of an enterprise risk management (ERM) strategy—the process of planning, organizin…
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Recruiting and Retaining Information Technology Staff in Higher Education
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January 1, 2000
EDUCAUSE Executive Briefing #1. This briefing was developed in cooperation with CUPA-HR and NACUBO. The briefing covers IT staff retention, recruitment, retraining, and restructuring/reorganizing…
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The Cost of IT Staff Turnover: A Quantitative Approach
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February 19, 2002
Hiring and retaining IT workers is a chronic challenge. When knowledge workers leave and must be replaced, institutions incur significant costs. Often, replacement costs far outstrip the addition…
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Avoiding the Digital Divide for Smaller Institutions of Higher Education: Recommendations to the President's Information Technology Advisory Committee
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January 1, 2000
This report is the product of a meeting convened by EDUCAUSE and the National Science Foundation (NSF) to discuss the digital divide as it pertains to advanced networks at smaller institutions. Par…
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The Media Production Model: An Alternative Approach to Intellectual Property Rights in Distributed Education.
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January 1, 2001
This article discusses a team-based approach to intellectual prpoperty ownership and compensation which offers a model for slowing the departure of creative technical professionals from campuses, e…


















