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- Student Computing Support [x]
- Information Technology Management and Leadership (4)
- Support Services (4)
- Networking and Emerging Technologies (2)
- Staffing (2)
- Cloud Computing (1)
- Cybersecurity (1)
- Distributed Computing (1)
- Faculty Computing Support (1)
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EDUCAUSE Library Items for Student Computing Support
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Rolling Out a BYOD (Bring Your Own Device) Program
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June 5, 2012
Use of personally owned devices continues to grow on campuses. If we don’t support these devices , community members will find their own way to support them, which could put our networks…
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Managing a Student Help Desk on Donuts and Achieving Success
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March 2, 2010
Cultivate an inexpensive methodology for recruiting, training, and coaching student employees. Develop an effective training program that will transition students into exceptional employees, impr…
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Exploring Student Communications Services for the 21st Century
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September 19, 2007
Today’s IT leaders face multiple challenges united by a common thread: determining when to provide custom IT services for students, when to facilitate their use of external IT services, and whe…
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The 2005 ResNet Survey: Key Findings
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January 1, 2005
Who supports the technology needs of residential students? Does it matter if that service is provided by a group outside central IT, such as housing or academic computing? How much wireless is in…
