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EDUCAUSE Library Items for Student Computing Support

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Rolling Out a BYOD (Bring Your Own Device) Program: June 5, 2012

Use of personally owned devices continues to grow on campuses. If we don’t support these devices , community members will find their own way to support them, which could put our networks…
The IT Help Desk: From Reaction to Engagement: May 31, 2012 | A session at the Southeast Regional Conference
We'll detail, in three parts, how the help desk at UNC Charlotte moved from a reactive to proactive organization while engaging campus and the surrounding communities in the process. We'…
Engaging Technologies and Reflection to Prepare Students: May 31, 2012 | A session at the Southeast Regional Conference
This presentation will address the topic of engaging technologies and relationships to prepare students for membership in the larger global community. An online undergraduate course in learning tec…
The Information Commons Student Assistant Program: Meeting Users' Technology and Information Literacy Needs Anywhere, Anytime: March 27, 2012 | A session at the EDUCAUSE Midwest Regional Conference 2012
Butler University's Information Commons (IC) service is a student-focused collaboration between the Center for Academic Technology and Butler University Libraries. IC student assistants provid…
Case Study: Transitioning MIT Students to Pharos Printing: March 14, 2012 | A session at the NERCOMP Annual Conference 2012
In the summer of 2011, MIT ended 16 years of unmanaged, free printing for students with the implementation of a quota system and "hold-and-release" printing using Pharos. Pharos Uniprint …
Seminar 04A - You Can Get There from Here: Strategies for Planning Academic iPad initiatives: February 13, 2012 | A session at the EDUCAUSE Learning Initiative 2012 Annual Meeting
The deployment of university-owned mobile devices is a multifaceted and resource-intensive undertaking. This workshop will guide participants through the development of a plan that avoids common pi…
Technology Training, Ninja Style!: February 22, 2012 | A session at the EDUCAUSE West/Southwest Regional Conference 2012
Finding ways to distribute critical information tests the patience of most support organizations. At Texas Woman's University, we have discovered a series of approaches to provide as much info…
From Plan to Pedagogy: Lessons from an iPad Lending Program: October 19, 2011 | A session at the EDUCAUSE 2011 Annual Conference
A lending program developed at the University of Cincinnati gives faculty an opportunity to test-drive an iPad before deciding whether to buy their own. We will detail everything from initial conce…
Outsourcing Student Laptop/PC Repairs: October 19, 2011 | A session at the EDUCAUSE 2011 Annual Conference
The University of Kentucky wanted to provide a convenient low-cost option for students in need of repair work for personal computers. As IT did not have the staffing to support this effort for the …
Technology Onboarding for Millennial Students and Their Families: October 21, 2011 | A session at the EDUCAUSE 2011 Annual Conference
The George Washington University has recognized the need to provide a relevant and leading-edge orientation experience for a multigenerational audience of students and parents. The Division of Info…

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