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EDUCAUSE Library Items for Student Computing Support

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BYOD and Get Walk-in Service: April 1, 2013

Key Takeaways Boise State University, a large commuter school, has emphasized use of personal mobile devices for learning both in and out of the classroom. From the perspectiv…
From Us vs. Them to We: Collaborating for Change: September 27, 2011

Key Takeaways It takes sustained focus, effort, and time to create the foundation of trust that underlies all viable collaborations . While IT collaborations usually encounte…
Serving Students in the Current Economic Environment: August 5, 2010

© 2010 Lou Rera. EDUCAUSE Review, vol. 45, no. 4 (July/August 2010): 70-71 Lou Rera ( reralv@buffalostate.edu ) is Assistant Professor of Communication at Buffalo State Coll…
Adult Learners: How IT Can Support “New” Students: March 26, 2009

By Sean Cordes Growth of adult student enrollments will outpace that of traditional student enrollments through 2016. All students need technology skills to succeed in the workplace…
Maximizing Student Teams to Support IT: November 20, 2007

Good Ideas Maximizing Student Teams to Support IT The TWIST project takes advantage of student teams to enhance, expand, and complement the IT organization By Lisa Caughron Illino…
The Role of IT in Student Success at Community Colleges: January 1, 2007

© 2007 Karen A. Stout EDUCAUSE Review, vol. 42, no. 3 (May/June 2007): 6–7 The Role of IT in Student Success at Community Colleges Karen A. Stout Karen A. Stout is Presid…
Get Connected: An Approach to ResNet Services: January 1, 2006

Get Connected: An Approach to ResNet Services Indiana University explains what to do when 13,000 unknown computers connect to your network in three days By Sue Workman , Melody Childs …
The Myth about the Digital Divide: January 1, 2006

© 2006 Brian L. Hawkins and Diana G. Oblinger EDUCAUSE Review, vol. 41, no. 4 (July/August 2006): 12–13. The Myth about the Digital Divide We Have Overcome the Digital Divid…
Supporting Online Students with Personal Interaction: January 1, 2005

Supporting Online Students with Personal Interaction Providing high levels of personal, interactive support to students proved critical to the success of Florida State’s online programs …
Bats, Owls, Vampires, and Other Creatures of the Night: January 1, 2003

The author discusses the current generation of students who grew up with technology and the internet and their need for 24/7 support and access to student services. …

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