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EDUCAUSE Library Items for Student Computing Support
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Adult Learners: How IT Can Support “New” Students
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March 26, 2009
By Sean Cordes Growth of adult student enrollments will outpace that of traditional student enrollments through 2016. All students need technology skills to succeed in the workplace…
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Bats, Owls, Vampires, and Other Creatures of the Night
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January 1, 2003
The author discusses the current generation of students who grew up with technology and the internet and their need for 24/7 support and access to student services. …
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BYOD and Get Walk-in Service
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April 1, 2013
Key Takeaways Boise State University, a large commuter school, has emphasized use of personal mobile devices for learning both in and out of the classroom. From the perspectiv…
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From Us vs. Them to We: Collaborating for Change
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September 27, 2011
Key Takeaways It takes sustained focus, effort, and time to create the foundation of trust that underlies all viable collaborations . While IT collaborations usually encounte…
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Get Connected: An Approach to ResNet Services
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January 1, 2006
Get Connected: An Approach to ResNet Services Indiana University explains what to do when 13,000 unknown computers connect to your network in three days By Sue Workman , Melody Childs …
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Incentives in IT Yield Success at MIT
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January 1, 2001
Massachusetts Institute of Technology provides faculty and students with nonfinancial incentives in the form of IT resources. Massachusetts Institute o…
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Maximizing Student Teams to Support IT
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November 20, 2007
Good Ideas Maximizing Student Teams to Support IT The TWIST project takes advantage of student teams to enhance, expand, and complement the IT organization By Lisa Caughron Illino…
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One Size Does Not Fit All: Two Models for Support and Training
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January 1, 2001
The University of Virginia and the College of William and Mary successfully employ two very different models in confronting IT challenges. The Universi…
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Serving Students in the Current Economic Environment
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August 5, 2010
© 2010 Lou Rera. EDUCAUSE Review, vol. 45, no. 4 (July/August 2010): 70-71 Lou Rera ( reralv@buffalostate.edu ) is Assistant Professor of Communication at Buffalo State Coll…
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Student Distress in Web-based Distance Education
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January 1, 2001
Contradicting our expectations, isolation wasn't the main stress inducer in students taking a distance education course. Contradicting our expecta…
