Events for all Levels and InterestsStay
Jump Start Your Career GrowthStay
Get on the Higher Ed IT MapStay
Uncommon Thinking for the Common Good™Stay
Filter by type
- Podcasts [x]
Filter by Publications
Filter by Library Taxonomy
- Information Technology Management and Leadership (491)
- Teaching and Learning (387)
- Libraries and Technology (177)
- Networking and Emerging Technologies (156)
- Policy and Law (145)
- Information Systems and Services (134)
- Institutional Management (132)
- Cybersecurity (121)
- Federal Policy and Law (114)
- Instructional Technologies (95)
- Leadership (90)
- Organizational Structure (65)
- Security Management (63)
- E-Content (61)
- Future of Higher Education (59)
- Digital Library Services (57)
- Open Source (57)
- Openness (57)
- Planning (57)
- High-Performance Computing (HPC) (56)
What are the three most important aspects of today’s student experience? Personalized learning, 24/7 access to technology, and online student services. In other words, it appears that higher education has adopted the old Burger King line, “Have it your way.” And students do. They no longer have to stand in line to register for classes, attend a class in person or even enter the library to do research. But the real question is, are schools and students utilizing the data collected in these information systems to make sure students are getting the most enhanced and personalized learning support for them to succeed? Not really, according to The ‘Personalization’ of Higher Education: Using Technology to Enhance the College Experience (Center for American Progress). In this brief, author Louis Soares finds more can be done and provides a series of technology innovation examples that are driving the “personalization” revolution in higher education, including recommendations for policymakers on how to facilitate this process. Institutions will need to put the core systems and infrastructure in place to transform student learning, but students will need to take responsibility too for their learning outcomes. In his article, “An Open Letter to Students: You're the Game Changer in Next-Generation Learning” (EDUCAUSE Review), Mark Milliron calls on students to step up to their responsibilities, claim their core rights, and push for more learning-centered, data-rich, and high-value educational pathways. In the end, both schools and students will need to take an active role to make the student experience the most successful and fulfilling educational experience to date.
- ECAR Study of Undergraduate Students and Information Technology, 2012. ECAR has surveyed undergraduate students annually since 2004 about technology in higher education. In 2012, ECAR collaborated with 195 institutions to collect responses from more than 100,000 students about their technology experiences.
- Service Blueprinting: Transforming the Student Experience, EDUCAUSE Review, November/December 2012. This article explains how the use of service design techniques such as service blueprinting supports a service-oriented view of higher education and aids in innovating and transforming the student experience.
- Leveraging Service Blueprinting to Rethink Higher Education, October 2011. This paper from the Center for American Progress takes the position that higher education is a service, or a service system, and that transformative initiatives aiming to address the types of problems noted earlier will benefit from viewing them through a service lens. A service lens puts the customer at the center of improvement and innovation initiatives, considers the customer experience to be a foundation for analyzing and making enhancements, and assumes the customer is a co-creator of value.
- Leading the Student Experience: Super-Convergence of Organisation, Structure and Business Processes, April 2012. This group of five case studies from the Leadership Foundation for Higher Education focuses on the U.K. higher education student experience.
- A Systems Approach: Expanding Access and Achieving Student Success through Support Services at Rio Salado College, March 2012. This report covers how Rio Salado College (RSC) in Tempe, Arizona, provides a full slate of support services to its online learners. The report was designed to capture the essence of a relatively large number of departments and initiatives that touch the faculty, staff, and students at RSC. It also describes the historic path that has brought RSC to where it is today: the largest public, nonprofit, online two-year college in the United States.
- From Insight to Action: Translating Student Voice into Education Transformation, EDUCAUSE Live! September 2012. Business Innovation Factory's Student Experience Lab has launched exploratory work during the past three years to bring the student experience to life in a new way in order to make the student voice more central to our conversation about transforming education.
- Podcast: An Urge to Make a Difference in the Lives of Students, March 2012. In this keynote from the EDUCAUSE 2012 Mid-Atlantic Regional Conference, Kathy Humphrey, vice provost and dean of students at the University of Pittsburgh, talks about helping the entire campus community dream of ways to enhance the college experience.
Library Items on this Topic
EDUCAUSE Library Items for Student Experience
- Interview: Stephen Landry, CIO for Seton Hall University
May 24, 2013
In this podcast, Stephen Landry discusses attending a Gartner Symposium, disruptive technologies, and how higher education IT reflects the corporate world. …
- Interview: Loren Wilson, Director of Information Systems at Kansas State University
April 22, 2013
In this conversation with Marilu Goodyear, Loren Wilson discusses collaboration and strategy as information systems director at Kansas State University. …
- CNI Podcast: Wikipedia and Libraries: What's the Connection?
February 19, 2013
In this podcast, OCLC Research Senior Program Officer Merrilee Proffitt and Sara Snyder from the Smithsonian Libraries talk about their presentation, "Wikipedia and Libraries: Wh…
- ERO Conversation: Ian Dolphin, Executive Director of the Sakai Foundation
February 11, 2013
Ian Dolphin is Executive Director of the Sakai Foundation. In this conversation with John Bucher, CTO for Oberlin College, Dolphin discusses the foundation's products and the benefits of com…
- CNI Podcast: Sigrun Eckelmann on the German Research Foundation
February 1, 2013
Sigrun Eckelmann is Program Director for Academic Libraries & Information Systems at the German Research Foundation (DFG). In this interview she described the programs she works with …
- CNI Podcast: The Research Data Alliance
January 18, 2013
Fran Berman is the Edward G. Hamilton Distinguished Professor in Computer Science at Rensselaer Polytechnic Institute and Chris Greer is the associate director of the IT Lab at the National I…
- CNI Podcast: Does Preservation as a Service (PaaS) Make Sense?
January 17, 2013
David S. H. Rosenthal is Chief Scientist for the LOCKSS Program at Stanford University. In this conversation he discusses the pricing and surprising challenges of outsourcing long-term data s…
- CNI Podcast: Carly Strasser & John Kunze on New Tools for Enabling Research
January 17, 2013
Carly Strasser is data curation specialist at the UC Curation Center. John Kunze is a preservation technologist for the California Digital Library. In this conversation they highlight…
- CNI Podcast: Anita de Waard on the Force 11 Research and e-Scholarship Community
January 16, 2013
Anita de Waard is Vice President for Research Data Collaborations at Elsevier. In 2011 she joined with researchers, publishers, and digital scholars in various fields to create Force 11 , …
- ERO Podcast Conversation: Sarah Morrow, Privacy Officer for the Pennsylvania State University
January 7, 2013
Sarah Morrow is a privacy officer for the Pennsylvania State University. In this podcast conversation she talks about the relationship between privacy and institutional interests. …