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October 15–18, 2013
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- Information Systems and Services (24)
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EDUCAUSE Library Items for Student Information Systems
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Using Technology to Support Student Success and Retention
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November 9, 2012
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A session at the EDUCAUSE 2012 Annual Conference
Representatives from two institutions will present perspectives about MAP-Works, a student success and retention platform. They discuss the integration of MAP-Works into current systems, adoption …
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Sherpa: Increasing Student Success with a Recommendation Engine
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November 8, 2012
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A session at the EDUCAUSE Annual Conference 2012
Students flock to online services like Amazon, Pandora, and Netflix that offer personalized recommendations, a stark contrast from the "one size fits all" services in higher education. …
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Managing Student Disputes Through Technology
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October 31, 2008
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A session at the EDUCAUSE 2008 Annual Conference
The University of Phoenix has developed and implemented a comprehensive system for end-to-end processing and tracking of student grievances. This new system provides a structured and streamlined pr…
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Social Networking Technologies: A "Poke" for Campus Services
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October 24, 2007
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A session at the EDUCAUSE 2007 Annual Conference
Social networking software like Facebook, MySpace, and YouTube has become a way of life for today's students. In this session, we will explore whether and how we might use these technologies, …
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Wiki and Project Management
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October 26, 2007
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A session at the EDUCAUSE 2007 Annual Conference
This session will introduce wiki concepts and explore their use in project management and in supporting IT systems in higher education. JHU's implementation of a new student information syste…
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Tell Us What You Want: Lessons in Student-Centered Service Design
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October 11, 2006
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A session at the EDUCAUSE 2006 Annual Conference
If your organization was run by students, what would it look like? Students are our raison d'etre, as well as the heaviest users of our services, and can be a wealth of information. Come and l…
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Community Source Development of a Next-Generation Student System
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October 10, 2006
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A session at the EDUCAUSE 2006 Annual Conference
The University of British Columbia is working with other institutions to develop a community source, next-generation student system that will use a service-oriented architecture. We will describe o…
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Student Employment Management System (SEMS)
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October 20, 2005
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A session at the EDUCAUSE 2005 Annual Conference
Using an amalgamation of open-source and commercial technologies, the New Jersey Institute of Technology (NJIT) developed the Student Employment Management System (SEMS), which has facilitated effi…
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"My Advisees": Helping University of Minnesota Faculty and Professional Advisers Access and Manage Student Information
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October 19, 2005
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A session at the EDUCAUSE 2005 Annual Conference
University of Minnesota has implemented a new way for faculty and professional advisers to access Web-based information about their advisees. The My Advisees reporting suite provides advisers with …
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Planning for Successful Students
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October 21, 2004
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A session at the EDUCAUSE 2004 Annual Conference
Two very different organizations have created proactive, intelligent, comprehensive approaches to student services and retention. Sinclair Student Success Plan and the eArmyU Customer Service Manag…

















