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Conferences
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October 15–18, 2013
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- Enterprise Information Systems (12)
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EDUCAUSE Library Items for Student Information Systems
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Using Technology to Support Student Success and Retention
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November 9, 2012
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A session at the EDUCAUSE 2012 Annual Conference
Representatives from two institutions will present perspectives about MAP-Works, a student success and retention platform. They discuss the integration of MAP-Works into current systems, adoption …
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Sherpa: Increasing Student Success with a Recommendation Engine
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November 8, 2012
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A session at the EDUCAUSE 2012 Annual Conference
Students flock to online services like Amazon, Pandora, and Netflix that offer personalized recommendations, a stark contrast from the "one size fits all" services in higher education. In…
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Managing Student Disputes Through Technology
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October 31, 2008
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A session at the EDUCAUSE 2008 Annual Conference
The University of Phoenix has developed and implemented a comprehensive system for end-to-end processing and tracking of student grievances. This new system provides a structured and streamlined pr…
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Wiki and Project Management
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October 26, 2007
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A session at the EDUCAUSE 2007 Annual Conference
This session will introduce wiki concepts and explore their use in project management and in supporting IT systems in higher education. JHU's implementation of a new student information syste…
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Tell Us What You Want: Lessons in Student-Centered Service Design
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October 11, 2006
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A session at the EDUCAUSE 2006 Annual Conference
If your organization was run by students, what would it look like? Students are our raison d'etre, as well as the heaviest users of our services, and can be a wealth of information. Come and l…
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Student Employment Management System (SEMS)
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October 20, 2005
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A session at the EDUCAUSE 2005 Annual Conference
Using an amalgamation of open-source and commercial technologies, the New Jersey Institute of Technology (NJIT) developed the Student Employment Management System (SEMS), which has facilitated effi…
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Planning for Successful Students
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October 21, 2004
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A session at the EDUCAUSE 2004 Annual Conference
Two very different organizations have created proactive, intelligent, comprehensive approaches to student services and retention. Sinclair Student Success Plan and the eArmyU Customer Service Manag…
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Account Management, The Next Generation: Unified Directories at the Rochester Institute of Technology
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October 20, 2004
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A session at the EDUCAUSE 2004 Annual Conference
RIT has developed an efficient, low-cost, computer account management system to provide our students, faculty, and staff with a secure, seamless end-user experience. This presentation will demonstr…
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The Value of a Project Management Office in a University IT Department
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October 20, 2004
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A session at the EDUCAUSE 2004 Annual Conference
Marquette University implemented a successful Project Management Office (PMO) within IT Services. This presentation will concentrate on the value of a PMO and how to develop a PMO. It will also pro…
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Student Success Network Portal: A New Way to Deliver Student Services
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January 1, 2002
The Foothill-De Anza Community College District, through a state grant and collaboration with a business partner, developed the Student Success Network Portal, which has changed the way student ser…

















