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- Information Technology Management and Leadership (18)
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EDUCAUSE Library Items for Student Success
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A Fundamentally Different Student Experience
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April 1, 2013
Josh Jarrett talks about the spread of breakthrough models for student success and how these new ideas might just change our fundamental approach to education. …
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Bigfoot, Goldilocks, and Moonshots: A Report from the Frontiers of Personalized Learning
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April 1, 2013
The creativity of higher education innovators has produced three categories of solutions with the potential to break the "iron triangle" of cost, quality, and access. …
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Hallmarks of the Breakthrough Models, #2: Student Support
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January 23, 2013
Editor’s Note: This post is the second in a series from Next Generation Learning Challenges (NGLC). Each post highlights a distinguishing design characteristic of NGLC’s recently funded Bre…
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Service Blueprinting: Transforming the Student Experience
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November 1, 2012
Mary Jo Bitner is Professor of Marketing, PetSmart Chair, and Executive Director of the Center for Services Leadership in the W. P. Carey School of Business, Arizona State University. Amy L. O…
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Business Model Innovation: A Blueprint for Higher Education
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November 1, 2012
Christine Flanagan is Student Experience Lab Director for the Business Innovation Factory . Established in 2004, BIF designs, prototypes, and tests new models in education, health car…
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Analytics in Progress: Technology Use, Student Characteristics, and Student Achievement
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August 13, 2012
John Whitmer is Associate Director of the LMSS Project at the CSU Chancellor's Office, Kathy Fernandes is Director of the LMSS Project at the CSU Chancellor's O…
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Beyond Retention: Using Targeted Analytics to Improve Student Success
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July 18, 2012
Loralyn Taylor is Director of Institutional Research and Registrar, and Virginia McAleese is Professor and Director, Academic Success Center, at Paul Smith’s College of…
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An Open Letter to Students: You're the Game Changer in Next-Generation Learning
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July 18, 2012
Mark David Milliron is Chancellor, Western Governors University (WGU) Texas. In reading the recently published EDUCAUSE e-book Game Changers: Education and Information Tech…
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ERO Podcast: Chief of Staff for the Khan Academy, Jessica Yuen
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September 5, 2012
In this podcast, we talk with Chief of Staff for the Khan Academy, Jessica Yuen. In our conversation, she discusses the Khan Academy's use of analytics, attitude toward affordability for stu…
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Podcast: Analytics Examined
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August 14, 2012
Clifford Lynch is executive director for the Coalition for Networked Information. Gardner Campbell is director for professional development and innovative initiatives at Virginia Tech. In this po…


















