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EDUCAUSE Library Items for Student Success

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Hallmarks of the Breakthrough Models, #3: Free Course Content: January 28, 2013

Editor’s Note: This post is the third in a series from Next Generation Learning Challenges (NGLC). Each post highlights a distinguishing design characteristic of NGLC’s recently funded…
Technology Meets Anthropology: Improving Student Learning: February 13, 2013 | A session at the West/Southwest Regional Conference
The use of ethnographic research methods in the area of information science and technology is a relatively new phenomenon that goes beyond mere bean counting. Because many of these methods are re…
Hallmarks of the Breakthrough Models, #2: Student Support: January 23, 2013

Editor’s Note: This post is the second in a series from Next Generation Learning Challenges (NGLC). Each post highlights a distinguishing design characteristic of NGLC’s recently funded Bre…
Project Information Literacy Research Report: “Learning Curve”: October 16, 2012

Qualitative findings about the information-seeking behavior of today’s college graduates as they transition from the campus to the workplace. Included are findings from interviews with 23 US em…
Partnersourcing Your IT Service Blueprint: November 1, 2012

Key Takeaways Insourcing and outsourcing are not your only options — there's also partnersourcing , or collaborating with a trusted partner to develop and deliver the bes…
A New Paradigm for Remediation: MOOCs in Secondary Schools: November 1, 2012

Key Takeaways Swelling the ranks of college attendees can only occur if less-well-prepared students join the college-going cohort; in effect, higher education has become responsi…
Service Blueprinting: Transforming the Student Experience: November 1, 2012

Mary Jo Bitner is Professor of Marketing, PetSmart Chair, and Executive Director of the Center for Services Leadership in the W. P. Carey School of Business, Arizona State University. Amy L. O…
Business Model Innovation: A Blueprint for Higher Education: November 1, 2012

Christine Flanagan is Student Experience Lab Director for the Business Innovation Factory . Established in 2004, BIF designs, prototypes, and tests new models in education, health car…
Ten Reasons Service Science Matters to Universities: November 1, 2012

Jim Spohrer, Director of IBM Global University Programs, co-founded the service research area of IBM Research. Dianne Fodell, Program Manager in IBM Global University Programs responsible for …
Federal Report Highlights The Economic Case for Higher Education: January 4, 2013

The U.S. Departments of The Treasury and Education recently announced the release of a joint report highlighting the economic value of higher education achievement for individuals and the co…

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