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EDUCAUSE Library Items for Student Success

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Service Blueprinting: Transforming the Student Experience: November 1, 2012

Mary Jo Bitner is Professor of Marketing, PetSmart Chair, and Executive Director of the Center for Services Leadership in the W. P. Carey School of Business, Arizona State University. Amy L. O…
Business Model Innovation: A Blueprint for Higher Education: November 1, 2012

Christine Flanagan is Student Experience Lab Director for the Business Innovation Factory . Established in 2004, BIF designs, prototypes, and tests new models in education, health car…
Ten Reasons Service Science Matters to Universities: November 1, 2012

Jim Spohrer, Director of IBM Global University Programs, co-founded the service research area of IBM Research. Dianne Fodell, Program Manager in IBM Global University Programs responsible for …
Federal Report Highlights The Economic Case for Higher Education: January 4, 2013

The U.S. Departments of The Treasury and Education recently announced the release of a joint report highlighting the economic value of higher education achievement for individuals and the co…
Big Data for Education: Data Mining, Data Analytics, and Web Dashboards: September 13, 2012

In this Brookings Institution report, author Darrell West, examines the potential for improved research, evaluation, and accountability through data mining, data analytics, and web dashboards. …
The Six Dimensions of Next-Generation Learning: September 10, 2012

Can you imagine an education landscape that activates, for each and every learner, a clear and well-supported pathway to success in college, career, and civic life? Next Generation Learning Chall…
Next Generation Learning: The Pathway to Possibility: April 3, 2013

“Next generation learning” is about engaging with today’s students through “next generation” teaching and learning designs. In this white paper, the authors present a distilled …
Increasing Student Success: Evaluating the Effectiveness of U-Pace Instruction at UWM: September 6, 2012

Two faculty at the University of Wisconsin–Milwaukee developed the technology-enabled instructional approach known as U-Pace , which combines self-paced, mastery-based learning with in…
Analytics 3-Day Sprint - Summary: August 20, 2012

This brief summarizes the main themes from the EDUCAUSE Analytics Sprint, held July 24–26, 2012. Presenters and participants exchanged ideas and information via webinars, online conversations, …
Austin Peay State University: Degree Compass: September 5, 2012

This case study from the EDUCAUSE book Game Changers describes the Degree Compass course recommendation system implemented at Austin Peay State University. The system adv…

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