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EDUCAUSE Library Items for Student Technology Use
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PrintSense: Making Sense of Print Management
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March 14, 2006
This research bulletin describes the process by which The College of New Jersey considered choices and built a functional model for managing on-campus student printing costs, resources, and suppo…
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Increasing IT Value for Customers: A Challenge for Higher Education
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February 28, 2006
This research bulletin is the work of a strategic project team participating in the IT Leaders Program, a leadership development initiative facilitated by MOR Associates of Watertown, Massachuset…
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Supporting Specialized Academic Software: Is it Possible?
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February 14, 2006
The use and support of specialized academic software applications can be challenging in higher education. This research bulletin explores several models of advanced application support, including…
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Life Online: When Everyone Connects to Everyone and Everything Connects to Everything
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December 8, 2005
Presentation at the December 2005 ECAR Symposium in Carefree, Arizona. Ubiquitous computing and communications technology are changing the social and educational worlds of students. The talk pars…
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What Do (Research) Faculty Want (from IT)?
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December 8, 2005
Presentation at the December 2005 ECAR Symposium in Carefree, Arizona. Preliminary findings from the ECAR study of information technology engagement in higher education research, scheduled for pu…
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The Engagement of Information Technology and Research
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December 8, 2005
Presentation at the December 2005 ECAR Symposium in Carefree, Arizona. Preliminary findings from the ECAR study of information technology engagement in higher education research, scheduled for pu…
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Supporting E-Learning in Higher Education
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October 20, 2002
This is the October 2002 ECAR survey instrument used for ECAR Research Study on Supporting E-Learning in Higher Education. This is the October 20…
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A New Model for Supporting Research at Purdue University
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July 25, 2005
This case study investigates the genesis, nature, and outcomes of Purdue University's notable transformation in how research activities interact with institutional information technology. Of…
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Digital Humanities at the Crossroads: The University of Virginia
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July 25, 2005
This case study explores how the University of Virginia has managed to integrate the expertise of scholars, librarians, and technologists to achieve leadership in the digital humanities. It highl…
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An Architecture for Evolving IT Customer Service
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July 5, 2005
As a sequel to the ECAR research bulletin "Customer-Centered IT Support: Foundations, Principles, and Systems" by the same authors, this bulletin describes the philosophy behind Indiana…

















