-
Research
and Publications
Current Issue
March/April 2013
EDUCAUSE ReviewPublications
-
Conferences
and Events
Annual Conference
October 15–18, 2013
Save the date!Events for all Levels and Interests
Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.
-
Career
Development
EDUCAUSE Institute
Leadership/Management Programs
Explore MoreCareer Center
Leadership and Management Programs
EDUCAUSE Institute
Advanced Programs
Project Management
Jump Start Your Career Growth
Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.
-
Focus Areas
and InitiativesLatest Topics
EDUCAUSE organizes its efforts around three IT Focus Areas
Join These Programs If Your Focus Is
-
Connect
and ContributeFind Others
Get on the Higher Ed IT Map
Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.
-
About
EDUCAUSE
Subscribe
Filter by type
- Podcasts (18)
- Blogs (5)
- Agreements or Contracts (2)
- Articles, Briefs, Papers, and Reports (298)
- Books and Monographs (4)
- Certification, Education, Training and Tutorials (1)
- Effective Practices (4)
- Infographics (1)
- Plans and Guidelines (1)
- Policies and Procedures (3)
- Presentations and Seminars (463)
- Programs and Projects (3)
- RFPs (3)
- Surveys (7)
- Tools (2)
Filter by Publications
Filter by Presentations
Filter by Library Taxonomy
- Support Services [x]
- Information Technology Management and Leadership (813)
- Teaching and Learning (305)
- Faculty Computing Support (167)
- Faculty (131)
- Staffing (125)
- Student Computing Support (122)
- Customer Service (100)
- Help Desk (100)
- Centralized and Decentralized Support (99)
- Faculty Development (98)
- Support for Teaching and Learning (90)
- Networking and Emerging Technologies (81)
- Planning (67)
- Information Systems and Services (66)
- Organizational Structure (61)
- Institutional Management (59)
- E-Learning (55)
- IT Effectiveness (54)
- Instructional Technologies (54)
EDUCAUSE Library Items for Support Services
-
Student Computing Support
-
Student Computing Support True Today's college stud…
-
BYOD and Get Walk-in Service
-
April 1, 2013
Key Takeaways Boise State University, a large commuter school, has emphasized use of personal mobile devices for learning both in and out of the classroom. From the perspectiv…
-
Measuring User Satisfaction: Why It’s Important and How to Do It - Infographic
-
August 16, 2012
As institutions look to reduce or contain costs, CIOs, institutional leaders, and service managers are challenged to optimize service delivery based on costs, features, and quality. Evaluating se…
-
Standing Out in the Crowd: Getting Your Message Heard by the New Kids on the Block
-
March 19, 2013
|
A session at the Midwest Regional Conference
We all know there are a limited number of opportunities to get messages in front of your incoming first-year students when they're visiting campus, attending a summer orientation, and during t…
-
Big Research Support from a Small IT Organization: Montana State University Billings
-
February 1, 2013
For the typical, small central IT organization with limited funding, finding the adequate resources to provide requisite infrastructure, equipment, software, and technical support can be ch…
-
Empowering Technology Research Support: University of Washington
-
February 1, 2013
The University of Washington Information Technology (UW-IT) department and UW’s eScience Institute have been charged with supporting the research community’s vast and sophisticated technolo…
-
2012 CDS Executive Summary Report
-
January 24, 2013
This report summarizes results from the EDUCAUSE Core Data Service (CDS) survey. Using a matched set of 616 CDS 2011 and CDS 2012 participating institutions, this year’s report is a detaile…
-
On the Cutting Edge: Innovative Services That Blend Technology with Purpose
-
February 13, 2013
|
A session at the West/Southwest Regional Conference
Join this lively session for a look at three exciting and innovative services being offered to meet new challenges on our campuses including data management, the need to rethink and repurpose physi…
-
Classroom and Instructional Technology
-
December 18, 2012
This CDS Spotlight focuses on survey results related to classroom technology . Creating effective learning environments in higher education classrooms with technology poses an ongoing challe…
-
ECAR Research Tour: The Year in Review
-
March 19, 2013
|
A session at the Midwest Regional Conference
Where does higher education stand in terms of analytics maturity, and what actions are needed to take it to the next level? How does your institution fare in providing students with the technologie…
