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EDUCAUSE Library Items for Decision Support Systems

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DataMASTER: Success and Failure on a Journey to Business Intelligence: July 18, 2012

Sharon E. Blanton is Associate Vice President and CIO at Portland State University. Key Takeaways The legacy reporting system at Portland State University often c…
Efficiencies, Learning Outcomes Bolstered by Analytics, Data-Informed Decision Making: July 18, 2012

Alana J. Mauger is Director of Communications, Celeste Schwartz is Vice President for Information Technology and College Services, and Stephen Grieco is Dean …
Analytics in Higher Education: Establishing a Common Language: January 24, 2012

The use of analytics in higher education is a relatively new area of practice and research. As with any new area of practice, a variety of terms are adopted to describe concepts and processes.…
Crowdsourcing in Higher Education IT: September 27, 2011

Key Takeaways Crowdsourcing can provide valuable feedback on allocating scarce resources while meeting community needs for IT services. Monitoring the contributions of ideas…
Penetrating the Fog: Analytics in Learning and Education: September 12, 2011

George Siemens ( gsiemens@gmail.com ) is with the Technology Enhanced Knowledge Research Institute at Athabasca University. Phil Long ( longpd@uq.edu.au ) is a Professor in the Schools of …
Using Research-Based Practices to Increase Response Rates of Web-Based Surveys: June 24, 2011

Key Takeaways Offices of information technology should use multiple metrics and data collection tools to determine the needs of various stakeholders at their institutions. …
Doing Academic Analytics Right: Intelligent Answers to Simple Questions: February 8, 2011

This ECAR research bulletinexplores the various factors that must come together for an institution to have an academic analytics infrastructure that is flexible, agile, appropriately structured,…
7 Things You Should Know About Analytics: April 7, 2010

Analytics tools provide statistical evaluation of rich data sources to discern patterns that can help individuals at companies, educational institutions, or governments make more informed decisio…
Ask Good Questions by Starting with Key Decisions: November 17, 2008

© 2008 Deborah Keyek-Franssen and Charlotte Briggs. The text of this article is licensed under the Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 license ( http://creativeco…
Taking “From Scratch” Out of Problem Solving: November 20, 2007

Good Ideas Taking "From Scratch" Out of Problem Solving Four tools of the trade facilitate solving IT problems in higher ed by removing the need to develop solutions "from sc…

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