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EDUCAUSE Library Items for Usability Development

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Who Owns the Data?: June 7, 2005 | A session at the EDUCAUSE Southeast Regional Conference 2005
Getting end users involved in technology concerns is a daunting yet rewarding prospect. This session will investigate Harford Community College's success with a unique model where users own …
Designing for Experts: How Scholars Approach an Academic Library Web Site: January 1, 2004

This study examines the use of an academic library Web site by experienced researchers and active scholars. It is part of a larger effort to understand how experienced users approach online informa…
Seven Common Usability Testing Mistakes: January 1, 2005

The author outlines 7 common usability testing mistakes, including the number one mistake, know why you are testing. The author outlines 7 common usabi…
Creating a User-Centered Culture of Assessment: February 17, 2005 | A session at the EDUCAUSE Southwest Regional Conference 2005
This session will describe a working model for user-centered assessment practices. It will also identify strategies for developing and implementing an assessment program and will explain effective …
Usability-Driven Interface Design: January 14, 2005 | A session at the EDUCAUSE Mid-Atlantic Regional Conference 2005
The College of New Jersey's portal GUI design is driven by a comprehensive usability strategy that places our end users at the center of the design process. Our goal is to continually streamli…
An "Affinity" for Users: A Tool for User Input: January 1, 2004

It is difficult for Web designers to step into users' shoes. Affinity Mapping provides insight into user ideas. On a publicly placed magnetic board, patrons clustered library concepts and task…
User-Centered Design Approaches for Web Applications: January 1, 2003

In an effort to develop Web applications that receive more use, the CDWS unit with UCF has adopted project processes for user-centered design and production. The expected outcome is more cost-effec…
Designing an Effective Support Site: Making It Easy for Users to Get What They Want Quickly: January 1, 2003

Instructors, TAs, and students can waste a lot of time trying to find answers to support questions. Rensselaer Polytechnic Institute has improved the ability of users to quickly find answers to tec…
Implementing a Usability Lab for Web Development and Academic Stakeholders: January 1, 2003

Usability evaluation is critical to the process of designing self-service Web applications, which must be easy to use without training. We will describe how the University of Minnesota performs usa…
A User-Centered Approach to Student Information Systems Design: January 1, 2000

In writing applications to supplement PeopleSoft functionality at the University of Wisconsin-Madison, we were reminded that a user-centered iterative approach was the only way to ensure success. B…

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