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EDUCAUSE Library Items for Virtual Worlds

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How to Talk to a CIO (If You Must): April 15, 2009

In this entertaining and provocative presentation, three experienced CIOs and three experienced managers who report to them will demonstrate what they have learned about how—and how not—to comm…
Building a Culture of Assessment: April 15, 2009 | A session at the EDUCAUSE Western Regional Conference 2009
Assessment has many meanings in a higher education setting and affects faculty, students, administrators, IT managers, and the institution. The University of Southern California is embarking on a s…
Driving Organizational Change with ITIL and a New Service Desk: April 15, 2009 | A session at the EDUCAUSE Western Regional Conference 2009
This presentation will reflect on how Cal State East Bay seized the opportunity of centralization during dire economic straits to create a new service-oriented culture. This change of direction use…
Do's and Don'ts of Advocacy: Helping Your Federal Relations Officer Advance the IT Agenda: May 7, 2008
This session will feature some real-world training about how lobbying works and the keys to effective advocacy. In addition, lobbying meetings (both good and bad) will be role-played to give attend…
Centrally Coordinated/Locally Directed: An Innovative IT Management Model for Decentralized Institutions: April 1, 2008 | A session at the EDUCAUSE Western Regional Conference 2008
Cal State East Bay has designed and implemented an innovative IT management and service delivery model in collaboration with the deans, vice presidents, the IT advisory committee, and the academic …
Succession Planning for Higher Education CIOs: What, Why, and How: February 20, 2008 | A session at the EDUCAUSE Southwest Regional Conference 2008
This presentation will focus on higher education succession planning for CIOs. Elements will include the presentation of current CIO demographics based on recent research; trends and issues impacti…
Recommending an IT Governance Structure: February 22, 2008 | A session at the EDUCAUSE Southwest Regional Conference 2008
Going from a group of advisory committees with no relationship structure to a formal governance structure with decision rights requires a significant amount of work. This presentation will cover th…
The CIO Perspective on Changes and Challenges: Opportunities for Collaboration - Sponsored by HP, An EDUCAUSE Silver Partner: February 23, 2007 | A session at the EDUCAUSE Southwest Regional Conference 2007
IT leadership has always been important, but given the challenges facing higher education, it is essential for not only cost-effective operations but long-term strategic success. A panel of four Te…
Service Oriented Architecture: August 9, 2006
Successful migration to service oriented architect (SOA) requires complex changes in culture, technology, organization, and budget. This session will define SOA, explain the benefits, give example …
Creating a Culture of Support: April 25, 2006 | A session at the EDUCAUSE Western Regional Conference 2006
Successfully creating a culture of support ensures a strong foundation for operational and strategic performance enhancements. This case study demonstrates the methods of building an environment th…

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