EDUCAUSE Live! July 20, 2007 1:00 p.m. ET (12:00 p.m. CT, 11:00 a.m. MT, 10:00 a.m. PT); runs one hour

IT Governance: Establishing Who Decides

Special Guest

Andrew J. Clark
Chief Process Architect
Syracuse University

Andrew Clark is the chief process architect at Syracuse University, where he is responsible for identifying, implementing, maintaining, and optimizing enterprise-wide processes and establishing a project management office to support the university's mission. Clark is a senior-level project, quality management, and process improvement professional with expertise in leading and supporting organizational change. He has nearly 30 years’ experience spanning the educational, nonprofit, consulting, financial, telecommunication, utility, hospital, pharmaceutical, medical device, and defense industries.

A senior member of the American Society for Quality, Clark is certified by ASQ as a quality manager and quality auditor. He is also certified as a quality management system (ISO 9000) auditor and a professional ergonomist. Clark received a bachelor’s degree from Clarkson University and a master’s in ergonomics from Tufts University, as well as an executive master’s in public administration and two certificates of advanced studies from the Maxwell School of Syracuse University.

Summary

Your host, Steve Worona, will be joined by Andrew Clark, and the topic will be "IT Governance: Establishing Who Decides."

Decision making about IT can be confusing, especially in complex institutions such as universities that typically use shared governance approaches. Designing a simple and clear approach to IT governance increases effectiveness. This presentation will provide an overview of IT governance, including its importance and challenges, and will discuss how you can develop and use your own model.

Related EDUCAUSE Resources

• IT Governance
• Archives of past EDUCAUSE Live! seminars