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Susan McKinnon Kerr (Ellucian)

Susan McKinnon Kerr
Customer Relationship Manager

Fairfax, Virginia

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Susan Kerr is Customer Relationship Manager with Ellucian, a company providing software and services to higher education markets. She has been involved with higher education in some capacity ever since she attended college at Georgia Southern University. Previous work experience includes serving as Director of User Support Systems at Georgia Gwinnett College (managed all operations of technical support, including the Help Desk, computer technicians, and GGC Cell Phone Project); Director of Educational Technologies at Georgia Perimeter College (managed the strategic operations of the following areas: classroom and event technologies,distance learning technologies, course management system administration, instructional technology, help desk, training, desktop support, and open labs/computer classrooms); Instructional Design/Technology.

Susan received her Bachelors Degree in Mathematics with an emphasis in Computer Science from Georgia Southern University and a Masters of Mathematics from the University of Georgia. She is currently working on a Doctorate of Adult Education with an emphasis in Leadership. She also has 10+ years of teaching experience at the collegiate level.

EDUCAUSE Involvement