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Jan 18th, 2007
10:45 AM - 11:30 AM
Harborside Ballroom B
Mountain Time
Session Type: Track 2
An intelligent agent application that automatically provides always-on assistance for Blackboard, a popular course management system, has been developed. This system is able to assist students in accomplishing common tasks in Blackboard. Interactions are anonymously captured, facilitating data mining of the conversations to incrementally make the agent "smarter" over time.