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Jan 7th, 2009
2:30 PM - 3:15 PM
Commonwealth Hall B (second floor)
Mountain Time
Increased off-site reference traffic has prompted the need for good tracking mechanisms, but why keep the subject of the reference question a secret? Why not use one researcher's question to aid another? At Dickinson College, we developed a reference blog using Drupal that combines a public side, for sharing with a global audience the reference questions we've received and how we've responded, with a private side, for recording information about the transaction. We can now track off-site usage more effectively. Meanwhile, new patrons can discover our resources through blog entries of previous requestors.