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Jan 13th, 2010
3:45 PM - 4:30 PM
Harborside Ballroom A
Mountain Time
Today, budgets are increasingly tight and the need for technical training is increasingly vital. While there are common problems and needs among units, the decentralized nature of the university environment makes it difficult to address training needs of IT staff with the strength or efficiency of large, centralized counterparts. While a university is commonly seen as a collection of smaller businesses from an inside perspective, this view can be limiting and costly. In this session, we'll explore a multifaceted approach to serve a single IT community in your institution, and the invaluable dividends that this perspective pays.