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Mar 21st, 2005
2:15 PM - 3:00 PM
Burnham Room/Eighth Floor
Mountain Time
Session Type: Track 3
Enterprise software implementations have shifted the ownership of systems away from IT divisions to functional departments, yet IT is increasingly responsible for ensuring system success. This session explores the nature of the resulting culture shift and the requirements for new strategies, interpersonal skills, matrix organizational structures, and interactive problem solving.