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Mar 27th, 2012
10:45 AM - 11:30 AM
Zurich F
Central Time
Information technology organizations are constantly balancing IT projects and service demands with resource availability to deliver projects and services that truly enable academic and administrative excellence. Effectively managing project and service management activities requires significant discipline, a common tool kit, and methodology. IT leadership representatives from three universities will present their experiences in establishing common project and service management practices for their institutions.