We Hear You: Transforming Student Feedback into Improved IT Services

Are the technology resources your organization provides to students meeting their educational needs and enhancing their academic success? This session will highlight ways to gather students' feedback, analyze that data, and apply it to improve their user experience with your school's resources. You will learn how gathering feedback can be easy, affordable (free!) and ultimately shape and enrich the services your organization provides while building a reciprocal relationship with students. Part of this session will be dedicated to learning from each other, so come prepared to share how you gather information from students about your services and why it is important to your organization's success.