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Tuesday
Mar 10th, 2009
3:00 PM - 3:50 PM
Room 552 A
Mountain Time
In general, service owners just want the system that meets their needs, and discussions with IT about integration, support hosts, and total cost of ownership are adversarial. The presenters will show how Simmons reframed these issues in terms of goals common to the service providers and the IT department.
Speakers
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