General Function:
Responsible for the daily maintenance of telecommunications wiring and equipment on a campus-wide basis. Assists in the installation and operation of campus telecommunications, and trains users in the day-to-day operation. Conducts moves, adds and changes on Nortel Option 81C. Characteristic Duties and Responsibilities:
* Operates and adjusts a wide variety of telecommunications equipment, including PBX; records data and prepares activity reports as required; supervises routine maintenance on telecommunications equipment; maintains inventory of telecommunications equipment and associated telephone lines, trunks, and circuits; extracts and processes data from prescribed sources; modifies or rearranges equipment as necessary; documents and reports problems to initiate corrective action; maintains liaison with vendors and other departments. * Diagnoses, services, repairs, and maintains telecommunications software, hardware and related equipment including printed circuit boards, station sets, digital equipment, printers, key sets and single line sets; performs adds, moves, and changes of telecommunication equipment as instructed; updates computerized databases and paper documentation associated with performed work. * Develops, maintains and implements a disaster recovery plan to ensure business continuity. * Performs other job-related duties as assigned. Reporting Relationships:
Direction Received: Reports to the User Support Services Director Minimum Requirements:
Three or more years of experience in supporting telecommunications systems; strong verbal, written and interpersonal communication skills; and demonstrated ability to work in a team environment and reliably to ensure activities are completed to customer satisfaction. Knowledge, Skills, Abilities and Worker Characteristics:
* Knowledge of standard communications color codes; standard telecommunications wiring practices, digital voice technology; I/O interfaces; telecommunications terminology, methods and practices; current telecommunications service practices and standards. * Ability use telecommunications test equipment; assist in wiring and cabling installation in existing structures. * Ability to perform PBX and key system telephone adds, moves, and changes; maintain and update cable plant records; read wiring diagrams and programming manuals; diagnose equipment malfunctions; oversee vendors working on telecommunications equipment; establish cooperative relationships with persons contacted in the course of performing assigned duties. Contact Information:
Mr. Franklin Patterson, CIO
640 Dr. Mary McLeod Bethune Blvd.
Daytona Beach, FL 32114
Phone: 386-481-2020
Email: it@cookman.edu Online application at www.cookman.edu Bethune-Cookman University is an equal opportunity employer and does not discriminate on the basis of handicap, sex, age, race, color, religion, or national origin. The university complies with applicable laws regarding equal
opportunities in all its activities and programs. It does not discriminate against anyone protected by law because of age, creed, color, national origin, race, religion, sex, handicap, veteran, or other status. |
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