2008 Survey Resources

Current Issues Articles

• EDUCAUSE Quarterly (Vol. 31, No. 2, 2008) – "Current Issues Survey Report, 2008"
  The complete article written by the Current Issues Committee.
  HTML format | PDF format
• Table 3 expanded (2008 Current Issues Survey Choices)
• EDUCAUSE Review (Vol. 43, No. 3, May/June 2008) – "Top-Ten IT Issues, 2008"
  This article focuses on the top-ten issues that IT leaders identified as the most important for their institutions to resolve for strategic success.
  HTML format | PDF format

Demographic Survey Response Tables

The following tables present detailed survey response results for all four questions broken down by Carnegie Class groupings, institutional size, governance, and international/US.

• All Institutions
• Carnegie – Associates
• Carnegie – Baccalaureate
• Carnegie – Masters
• Carnegie – Doctorate
• Carnegie – Other
• Small (<2,000)
• Medium (2,000–7,999)
• Medium–Large (8,000–17,999)
• Large (18,000+)
• Governance (Public/Private)
• International/US

Recommended Reading and Resources

Items below that are two or more years old have been judged to still have relevance to the higher education IT community, either for general principles or specific guidelines. In addition to the cited resources, nearly all of the top-ten issues are also covered in recent conference presentation materials (typically PowerPoint presentations), blogs, feeds, online seminar archives, podcasts, and wikis that you can access by browsing and searching particular issues/topics in EDUCAUSE Connect.

1. Security
2. Administrative/ERP/Information Systems
3. Funding IT
4. Infrastructure
5. Identity/Access Management
6. Disaster Recovery/Business Continuity
7. Governance, Organization, and Leadership
8. Change Management
9. E-Learning/Distributed Teaching and Learning
10. Staffing/HR Management/Trainings

#1 Security

• Security-themed issue of EDUCAUSE Review, vol. 41, no. 5 (September/October 2006)
• Educational Security Incidents
• EDUCAUSE/Internet2 Computer and Network Security Task Force. Computer Security Video Contest. EDUCAUSE.
• EDUCAUSE/Internet2 Computer and Network Security Task Force. Confidential Data Handling Blueprint (2007).
• EDUCAUSE/Internet2 Computer and Network Security Task Force. Cyber Security on Campus: Executive Awareness Video. EDUCAUSE (2005).
• EDUCAUSE/Internet2 Computer and Network Security Task Force. Cybersecurity Awareness Resource Library. EDUCAUSE.
• EDUCAUSE/Internet2 Computer and Network Security Task Force. Data Incident Notification Toolkit. EDUCAUSE (2007).
• EDUCAUSE/Internet2 Computer and Network Security Task Force. Effective Security Practices Guide. EDUCAUSE (2008).
• Goodyear, M. "IT Security Officer Survey." (2008) Survey instrument for study of IT security officers in higher education to be published by the EDUCAUSE Center for Applied Research.
• Hawkins, B. and Oblinger, D. "The Myth About IT Security." EDUCAUSE Review, vol. 41, no. 3 (May/June 2006): 15–15.
• Kvavik, R. with Voloudakis, J. Safeguarding the Tower: IT Security in Higher Education 2006 (2006). Research Study published by the EDUCAUSE Center for Applied Research.
• Maughan, D. "Driving Security Improvements in Existing Technologies and Emerging Systems." Presentation at Net@EDU – State Networks Meeting (2008)
• Schneider, F. "What Price Insularity? Reflections About Computer Security Failings." EDUCAUSE Live! Podcast (2008).
• Schneier, B. "Bruce Schneier on Information Security: Ten Trends." EDUCAUSE 2007 Annual Conference Podcast (2007).
• Suess, J. and Siegel, P. "Higher Education-Industry Collaborations to Improve Security." Presentation at Net@EDU – State Networks Meeting (2008)
• Siegel, P. "Data Breaches in Higher Education: From Concern to Action." EDUCAUSE Review, vol. 43, no. 1 (January/February 2008): 72–73.

#2 Administrative/ERP/Information Systems

• Currie, C. "Looking Toward the Future of Core Administrative Systems" (2006). Presentation at EDUCAUSE 2006 Annual Conference.
• Green, K. "Prodding the ERP Turtle." EDUCAUSE Review, vol. 42, no. 7 (November/December 2007): 148–149.
• Hughes, J. and Beer, R. "A Security Checklist for ERP Implementations." EDUCAUSE Quarterly, vol. 30, no. 4 (2007): 7–10.
• Kvavik, R. B., Katz, R. N., and associates. The Promise and Performance of Enterprise Systems (2002). Research Study published by the EDUCAUSE Center for Applied Research.
• Spencer, R. and Dodds, T. Next Generation Administrative Systems: Philosophy, Principles, and Technology (2007). Research Bulletin published by the EDUCAUSE Center for Applied Research.
• Stunden, A. "The Toughest IT Challenge." EDUCAUSE Review, vol. 41, no. 3 (May/June 2006): 32–42.

#3 Funding IT

• Goldstein, K.. "Preparing the Next IT Leaders: Financial Management." EDUCAUSE Quarterly, vol. 30, no. 2 (2007): 61–63.
• Goldstein, P. Information Technology Funding in Higher Education (2004). Research Study published by the EDUCAUSE Center for Applied Research.
• Goldstein, P. IT Collaboration: Multi-Institutional Partnerships to Develop, Manage, and Operate IT Resources (2007). Research Study published by the EDUCAUSE Center for Applied Research.
• Hawkins, B. and Oblinger, D. "The Myth About Saving Money." EDUCAUSE Review, vol. 40, no. 2 (March/April 2005): 12–13.
• Hawkins, B. and Rudy, J. EDUCAUSE Core Data Service: Fiscal Year 2006 Summary Report. EDUCAUSE (2007).
• Hogue, B, and Antolovic, L. "An Interview with Laurie Antolovic [Indiana University CFO]." EDUCAUSE Podcast (2006).
• McClure, A. "Technology Spending Survey ’08." University Business, December 2007.
• McRobbie, M. "The Place of Information Technology in Planning for Innovation." EDUCAUSE Review, vol. 42, no. 6 (November/December 2007): 12–13.
• Smallen, D.L. and McCredie, J. "Getting beyond Budget Dust to Sustainable Models for Funding Information Technology." In Polley A. McClure, ed., Organizing and Managing Information Resources on Your Campus (2003): Jossey-Bass. Reprinted in EDUCAUSE Review, vol. 38, no. 2 (March/April 2003): 42–50.
• Steward, B. Toward Sustainable Funding for Information Technology Infrastructure (2007). Research Bulletin published by the EDUCAUSE Center for Applied Research.

#4 Infrastructure

• Button, C., Damiano, F., and Lustig, D. "Data Center Makeover: Getting the Facility You Need." EDUCAUSE 2006 Annual Conference Podcast (2006)
• Collie, B., Byers, W., Evans, S., Hrybyk, M., and Stewart, J. "Keeping Up with Network Backbone and Endpoint Traffic Growth." Presentation at Net@EDU – State Nets. EDUCAUSE (2008)
• Enyeart, M., Staman, E., and Valdes, J. "Convergence Is Real," EDUCAUSE Review, vol. 42, no. 2 (March/April 2007): 46–66.
• Katz, R.N. "The ICT Infrastructure: A Driver of Change," EDUCAUSE Review, vol. 37, no. 4 (July/August 2002): 51–61.
• Medhi, D. "Networking Research: Trends and Issues" (2007). Presentation at Net@EDU/State Networks Annual Conference.
• Overholtzer, J., Smallen, D., and Weaver, B. "How Much Infrastructure Is Enough?" (2006). Presentation at EDUCAUSE Annual Conference.
• Pirani, J. A. and Salaway, G. Information Technology Networking in Higher Education: Campus Commodity and Competitive Differentiator (2005). Research Study Roadmap published by the EDUCAUSE Center for Applied Research.
• Wolf, C. Let’s Get Virtual: A Look at Today’s Server Virtualization Architectures (2007). Research Bulletin published by the EDUCAUSE Center for Applied Research.

#5 Identity/Access Management

• Devoti, S. "Identity Management." Presentation at Net@EDU – State Nets. EDUCAUSE (2008).
• Dickinson, D., and Guenther, D. "Identity Management – The Legacy and Real Solutions." EDUCAUSE 2007 Annual Conference Podcast (2007).
• Dobbins, G. and Ribbeck, B. "Identity and Access management: Establishing a Common Vision" (2007). Presentation at EDUCAUSE Security Professionals Conference.
• Giltner, J. and Rabideau, C. "Managing the Life Cycle of Users Through Identity and Access Management" (2007). Presentation at EDUCAUSE Security Professionals Conference.
• Harper, J. "Identity Crisis: How Identification Is Overused and Misunderstood." Presentation at 2007 EDUCAUSE Policy Conference (2007).
• Hawkins, B. "What Higher Ed Leaders Need to Know About IdM." EDUCAUSE Review, vol. 42, no. 5 (September/October 2007): 84–85.
• Holland, N, West, A., and Worona, S. "A Report on the Identity Management Summit" (2006). EDUCAUSE.
• Katz, R. and Dodds, T. International Study of Identity Management and IT Security in Higher Education (2007). Research Study published by the EDUCAUSE Center for Applied Research.
• Shuey, R. and West, A. "Building a Balanced Identity Management Infrastructure." EDUCAUSE Review, vol. 41, no. 5 (September/October 2006): 138–139.
• Worona, S. "The Business of Identity Management." Presentation at the 2006 NERCOMP Conference. EDUCAUSE (2006).
• Yanosky, R. "Identity Management: The State of the Practice in Higher Education." Presentation at the 2005 ECAR Symposium. EDUCAUSE Center for Applied Research (2005).

#6 Disaster Recovery/Business Continuity

• Balakrishnan, S., Sapp, J., Spangler, E., and Spicer, D. Changing Ideas of Campus Disaster Recovery: Designing Resiliency into Systems (2007). Research Bulletin published by the EDUCAUSE Center for Applied Research.
• Federal Emergency Management Association (FEMA). "National Incident Management System."
• Golden, C. and Holland, N. "A Report on the Business Continuity Summit" (2006). EDUCAUSE.
• Golden, C. and Oblinger, D. "The Myth About Business Continuity and Disaster Recovery 'We’ve Got Backups, So We’re Ready for Any Disaster'." EDUCAUSE Review, vol. 42, no. 3 (May/June 2007): 10–11.
• Gregory, E., and Hover, C. Business Continuity Certification in Higher Education (2007). Research Bulletin published by the EDUCAUSE Center for Applied Research.
• Hawkins, B., Sliman, D., O’Quinn, F. "Weathering the Storm—Preparing For, Responding To, and Recovering From Emergencies." EDUCAUSE 2007 Annual Conference Podcast.
• Hughes, J., Bushey, K., Hubbs, C., and Nakles, R. "Business Continuity Planning." September 2006. University Business.
• Voss, B. "What Would Ozymandias Think about Disaster Planning?." EDUCAUSE Review, vol. 41, no. 2 (March/April 2006): 76–77.
• Yanosky, R. Shelter From the Storm: IT and Business Continuity in Higher Education (2007). Research Study published by the EDUCAUSE Center for Applied Research.

#7 Governance, Organization, and Leadership

• Golden, C., Holland, N., Luker, M., and Yanosky, R. "A Report on the EDUCAUSE Information Technology Governance Summit." (2007) EDUCAUSE.
• Goodyear, M., and Golden, C. T. "Leadership Transitions: Keys for Success." EDUCAUSE Quarterly, vol. 31, no. 1 (2008): 52–54.
• Hawkins, B. "Learning to Drive (and Other Lessons Learned Along the Way)." EDUCAUSE 2007 Annual Conference Podcast.
• Hawkins, B. "Twelve Habits of Successful IT Professionals." EDUCAUSE Review, vol. 41, no. 1 (January/February 2006): 56–67.
• Hawkins, B. "Winds of Change: Charting the Course for IT in the Twenty-First Century." EDUCAUSE Review, 42, no. 6 (November/December 2007): 54–71.
• Hawkins, B. and Oblinger, D. "The Myth About Controlling IT." EDUCAUSE Review, vol. 42, no. 6 (November/December 2007): 20–21.
• Katz, R., Kvavik, R., Penrod, J. I., Pirani, J. A., Nelson, M. R., and Salaway, G. Information Technology Leadership in Higher Education: The Condition of the Community (2004). Research Study Roadmap published by the EDUCAUSE Center for Applied Research.
• McCredie, J. Improving IT Governance in Higher Education (2006). Research Bulletin published by the EDUCAUSE Center for Applied Research.
• Waggener, S., Rowe, T, Rickards, J., Hites, M., Fischer, D., Bielec, J., Gonzales, G., Gonick, L., Wheeler, B., Jackson, G., Voss, B., Hogue, W., Katz, R. "The Organization of the Organization: CIOs’ Views on the Role of Central IT." EDUCAUSE Review, vol. 42, no. 6 (November/December 2007): 24–53.
• Weill, P. and Woodham, Richard. Don't Just Lead, Govern: Implementing Effective IT Governance. MIT Sloan School of Management Working Paper 4237-02 (2003)
 
• Yanosky, R., and McRedie, "IT Governance: Solid Structures and Practical Politics." (2007) Presentation at ECAR Symposium.
• Zastrocky, M. "IT Leadership and the Role of the CIO – The Annual Gartner/EDUCAUSE Update." EDUCAUSE 2007 Annual Conference Session Podcast (2007).

#8 Change Management

• Agee, A. "The Four Pillars: A Framework for Improving IT Management." EDUCAUSE Quarterly, vol. 28, no. 4 (2005): 44–47.
• Bleed, R. "A Disruptive Innovation Arrives." EDUCAUSE Review, vol. 42, no. 1 (January/February 2007): 72–73.
• Fernandez, L. "Managing Change on Campus: Revolution and Counterrevolution." EDUCAUSE Quarterly, vol. 28, no. 3 (2005): 11–13.
• Graves, W. "Voluntary Counter-Reformation: Stepping Up to the Challenge." EDUCAUSE Review, vol. 42, no. 4 (July/August 2007): 26–39.
• Scott, J. "Effective Change Management in Higher Education." EDUCAUSE Review, vol. 38, no. 6 (November/December 2003): 64–80.
• Smith, D. "Improving IT Governance Through Formal Change Management." Presentation at EDUCAUSE 2007 Annual Conference.
• Wedge, C. "Leading Change: An Exploratory Process." EDUCAUSE Review, vol. 41, no. 6 (November/December 2006): 10–11.

#9 E-Learning/Distributed Teaching and Learning

• Alexander, B. "Emerging Worlds: Transformative Technologies for Teaching and Learning." ELI Web Seminar (2007).
• Campbell, J. "Academic Analytics: A New Tool for a New Era." ELI Web Seminar (2007).
• Campbell, J., Oblinger, D., and Colleagues. "Top-Ten Teaching and Learning Issues: 2007." EDUCAUSE Quarterly, vol. 30, no. 3 (2007): 15–22.
• Corbeil, J., and Valdes-Corbeil, R. "Are You Ready for Mobile Learning." EDUCAUSE Quarterly, vol. 30, no. 2 (2007): 51–58.
• EDUCAUSE Learning Initiative. Seven Things You Should Know About....
• EDUCAUSE Learning Initiative Resources.
• EDUCAUSE Learning Initiative and The New Media Consortium, The Horizon Report, 2008 Edition (2008). The New Media Consortium.
• Lombardi, M. "Authentic Learning for the 21st Century: An Overview." EDUCAUSE Learning Initiative white paper (2007).
• Lombardi, M. "Making the Grade: The Role of Assessment in Authentic Learning." EDUCAUSE Learning Initiative white paper (2008).
• Moser, F. "Faculty Adoption of Educational Technology." EDUCAUSE Quarterly, vol. 30, no. 1 (2007): 66–69.
• Oblinger, D. G. and Oblinger, J. L., eds. Educating the Net Generation (2005). EDUCAUSE.
• Roberts, E., Bentley, K., Woolsey, K., and Sumner, T. "Transforming Digital Content into Learning." Presentation at 2007 ECAR Symposium (2007).
• St. George, A. and the 2007 EDUCAUSE Evolving Technologies Committee. "Imagining Tomorrow’s Future Today." EDUCAUSE Review, vol. 42, no. 6 (November/December 2006): 107–127.

#10 Staffing/HR Management/Trainings

• Cabot, L. "Professional Development for IT Leaders." EDUCAUSE Quarterly, vol. 29, no. 1 (2006): 54–56.
• Golden, C. (ed.). Cultivating Careers: Professional Development for Campus IT (2006).
• Golden, C. "Planning for the Brain Drain." EDUCAUSE Review, vol. 41, no. 6 (November/December 2006): 84.
• Goodyear, M. "Mentoring: A Learning Collaboration." EDUCAUSE Quarterly, vol. 29, no. 4 (2006): 51–53.
• Haile, C., and Trubitt, L. "Tailoring Professional Development for IT Staff." EDUCAUSE Quarterly, vol. 30, no. 3 (2007): 44–47.
• Hawkins, B. and Rudy, J. EDUCAUSE Core Data Service: Fiscal Year 2006 Summary Report. EDUCAUSE (2007).
• Hogue, W., and Dodd, D. "Professional Development for Aspiring CIOs." EDUCAUSE Quarterly, vol. 29, no. 3 (2006): 49–50.
• Sipher, J., and Spencer, G. "A Learning Opportunity for Staff: Simulating an IT Department Review." EDUCAUSE Quarterly, vol. 30, no. 4 (2007): 48–51.

Comprehensive Resources

Articles, books, conference sessions, contracts, effective practices, plans, policies, position descriptions, blogs, podcasts, and wikis in EDUCAUSE Connect

1. Security
2. Administrative/ERP Systems
3. Funding IT
4. Infrastructure
5. Identity/Access Management
6. Disaster Recovery
   Business Continuity
7. Governance, Organization, and Leadership
8. Change Management
9. E-Learning/Distributed Teaching and Learning
10. Staffing/HR Management/Training

Current Issues Podcast

Listen to Debra Allen, interim VP for information technology at Miami University and Current Issues Committee chair, and Peter DeBlois, EDUCAUSE staff liaison, talk about the 2008 survey’s highlights and how the committee works—in the first segment of the EDUCAUSE Now podcast of May 9, 2008.

Slide Presentation on Current Issues

The PowerPoint file below, using tables, figures, and comparative analyses from the EQ Current Issues article, have been created for CIOs and IT professionals to draw on for presentations to various constituencies—e.g. presidential and deans cabinets, legislative bodies, computing advisory boards, IT staff, etc.—on how their campuses and systems are addressing current IT issues. Individual slides can be deleted or customized for particular uses.

• Top IT Issues in Higher Education 2008