Business Process Reengineering - 111 Resources

Overview

Business process reengineering (BPR) is the analysis and redesign of workflow within and between enterprises. BPR reached its heyday in the early 1990's when Michael Hammer and James Champy published their best-selling book, "Reengineering the Corporation". The authors promoted the idea that sometimes radical redesign and reorganization of an enterprise (wiping the slate clean) was necessary to lower costs and increase quality of service and that information technology was the key enabler for that radical change. Hammer and Champy felt that the design of workflow in most large corporations was based on assumptions about technology, people, and organizational goals that were no longer valid. They suggested seven principles of reengineering to streamline the work process and thereby achieve significant levels of improvement in quality, time management, and cost: 1. Organize around outcomes, not tasks. 2. Identify all the processes in an organization and prioritize them in order of redesign urgency. 3. Integrate information processing work into the real work that produces the information. 4. Treat geographically dispersed resources as though they were centralized. 5. Link parallel activities in the workflow instead of just integrating their results. 6. Put the decision point where the work is performed, and build control into the process. 7. Capture information once and at the source.

Publications (87)

EDUCAUSE publications address a diverse range of professional challenges in higher education IT, from updates on current developments to explorations of important overarching issues. Listed below are the full range of research, reports and other publications that EDUCAUSE and its members have written about Business Process Reengineering.

Keywords

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Item ID	Title	Resource Category	Pub Date	Views	Ranking
CNC9534	Business Process Reengineering: A Consortium Approach with End Users as the Architect Produces Dramatic Results Freeman, Jones, Tinsley, Pfeiffer, Murphy, Davis, Frech, Appleman Articles, Papers, and Reports	CAUSE (Archives)	01/01/1995	5,537
CNC9539	Application Delivery in the '90s: A Framework for Change Brenda Bangert Articles, Papers, and Reports	CAUSE (Archives)	01/01/1995	5,283
PUB3009	Reengineering: A Process for Transforming Higher Education James I. Penrod and Michael G. Dolence Articles, Papers, and Reports	EDUCAUSE Publications	01/01/1991	7,571
PUB3010	Reengineering Teaching and Learning in Higher Ed: Sheltered Groves, Camelot, Windmills, and Malls Edited by Robert C. Heterick, Jr. Articles, Papers, and Reports	EDUCAUSE Publications	01/01/1993	6,839
CEM9228	Knowledge-based Reengineering Steinbrenner Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1992	6,221
CEM9323	Facilitating Change for Survival Donald, Naff Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1993	6,034
CEM9528	Process Reengineering in Academic Libraries: Shifting to Client-centered Resource Provision M. Brodie, N. McLean Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1995	5,946
CNC9212	Doing More With Less or Why Change if the Applications Work Hicks Articles, Papers, and Reports	CAUSE (Archives)	01/01/1992	6,181
CNC9316	Doing More With Less: A Pragmatic Approach to Getting the Work Done Hofstetter, Mullin Articles, Papers, and Reports	CAUSE (Archives)	01/01/1993	5,736
CNC9414	The Consultancy: A Team Approach to Developing Partnerships with IT Customers Baltzer, Honzay Articles, Papers, and Reports	CAUSE (Archives)	01/01/1994	5,747
CNC9415	Reengineering for the 13th Generation Lonabocker, Springfield Articles, Papers, and Reports	CAUSE (Archives)	01/01/1994	5,952
CNC9441	Reshaping the Enterprise: Building the Next Generation of Information Systems through Information Architecture and Process Reengineering Laudato, DeSantis Articles, Papers, and Reports	CAUSE (Archives)	01/01/1994	5,720
CNC9444	Rightsizing - Changing the Culture Borel, Vincent Articles, Papers, and Reports	CAUSE (Archives)	01/01/1994	6,228
CNC9456	Strategies for Restructuring IT Organizations Chan Articles, Papers, and Reports	CAUSE (Archives)	01/01/1994	5,848
CEM923C	Readers Respond: Campus Reengineering Projects: Making Administrative Processes More Effective with IT Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1992	5,775
CEM9245	A Vision of the Future: It Starts on the Desktop Ann Zinck and Judith W. Leslie Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1992	5,534
CEM934A	Business Reengineering in Higher Education: Promise and Reality Porter Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1993	5,748
CEM9416	Revolution in the Information Systems Shop: Reengineering the IS Workplace R. Eaton, R. Schuler Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1994	5,746
CNC9406	Chasing the Boulder Down the Hill: Reengineering and Architecture at the University of Pennsylvania May, Arzt, Beck, Gordon Articles, Papers, and Reports	CAUSE (Archives)	01/01/1994	5,395
CNC9407	Partnering Within the Institution and Beyond Donald Articles, Papers, and Reports	CAUSE (Archives)	01/01/1994	5,750
CNC9413	Reengineering Administrative Partnerships Cover, DiMartile Articles, Papers, and Reports	CAUSE (Archives)	01/01/1994	5,803
CNC9418	Strategic Information Resources: A New Organization Aebersold, Haaland Articles, Papers, and Reports	CAUSE (Archives)	01/01/1994	5,413
CEM9124	Desktop Computing Power - Issues and Opportunities Nelson, Porter Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1991	6,074
CEM9129	Ten Tips for Reengineering Hartman, Zahary Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1991	6,050
CEM9313	New Interpretations of Old Rules, or If the Ocean Is on the Right, You Are Headed North Barone Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1993	5,195

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Presentations (23)

Stepping away from the distractions of normal routine to meet with peers, share experiences, and learn together can be invaluable. EDUCAUSE places great emphasis on the face-to-face meeting experience, offering you numerous opportunities throughout the year to gather with colleagues - from small regional events and special topic meetings to large, national conferences covering the full spectrum of roles and issues important to higher education. For more information on EDUCAUSE conferences and seminars, please see our Frequently Asked Questions page. Listed below is the full range of presentations EDUCAUSE and its members tagged with Business Process Reengineering

Keywords

Item ID	Title	Resource Category	Pub Date	Views	Ranking
E08_47670	Glimpses of Our IT Future: What's Green, Mobile, and Regulated All Over? A. Michael Berman, Sharon Collins, Beth Forrest Warner, and Tina Meier Presentations/Speeches	EDUCAUSE Annual	10/31/2008	521
NC09_48354	Process Review: Helping Others Help Themselves Kevin P. Lynch Presentations/Speeches	NERCOMP	03/11/2009	306
SEC09_170550	An Auditor's Perspective on Frameworks for Information Systems Security in Higher Education Presentations and Seminars	Security Professionals Conference	04/22/2009	244
SERC09_173081	Defending the IT Budget Presentations and Seminars	Southeast Regional	06/03/2009	422
EDU07290	ITIL: An Effective Methodology for Managing IT Services Susan Grajek and William Cunningham Presentations/Speeches	EDUCAUSE Annual	10/23/2007	1,703
NET0023	EDUCAUSE - NIH PKI Interoperability project Presentations/Speeches	EDUCAUSE Policy Office	01/01/2002	10,366
SER07033	What If We Changed Everything? John C. Borne, Robin R. Ethridge and Cynthia M. Hadden Presentations/Speeches	Southeast Regional	06/11/2007	1,972
EDU07311	Extreme Makeover: Rebuilding the Admissions Process via Document Imaging Steven Hazzard, Karin West Mormando, and Charles Musgrove Presentations/Speeches	EDUCAUSE Annual	10/23/2007	697
EDU07334	Using Business Intelligence to Gain a Strategic Advantage in College Admissions Richard R. Burnette, III Presentations/Speeches	EDUCAUSE Annual	10/23/2007	1,632
MWR0565	Establishing an IT Process Improvement Program Carrie E. Regenstein and Jeff Silber Presentations/Speeches	Midwest Regional	03/23/2005	2,595
MWR07092	Purdue University Response to Personal Information Breach Notification Laws Joanna Lyn Grama, Scott L. Ksander Presentations/Speeches	Midwest Regional	03/14/2007	1,572
SAC06024	Service Oriented Architecture James Phelps Presentations/Speeches	SAC (Archives)	08/09/2006	2,629
SER07049	Procurement: From the 20th Century to the 21st Byron Honore and Melanie K. Verret Presentations/Speeches	Southeast Regional	06/11/2007	1,823
CMR0219	A New Business Architecture for Campuses Steven W. Relyea Presentations/Speeches	CUMREC (Archives)	01/01/2002	4,975
CMR0572	The Future of Student Administration Robert B. Kvavik Presentations/Speeches	CUMREC (Archives)	05/18/2005	3,076
EDU05018	Successfully Navigating Business Intelligence Pitfalls John Voloudakis Presentations/Speeches	EDUCAUSE Annual	10/21/2005	2,976
MAC0651	Taming the Paper Tiger in Accounts Payable: A Real-World Success Story in Document Imaging and Automated Workflow Management Steven Hazzard and Frida Lukov Presentations/Speeches	Mid-Atlantic Regional	01/11/2006	2,332
SWR0651	Bridging the Gap Between Technology and Business Processes Christina Shi Presentations/Speeches	Southwest Regional	02/22/2006	2,401
CMR0401	Which Comes First, the Process or the Technology? Colin Currie Presentations/Speeches	CUMREC (Archives)	01/01/2004	3,565
CMR0535	Performance Improvement Initiatives Processes Reengineering at MSU C. Michael Cook and Stephen A. Horne Presentations/Speeches	CUMREC (Archives)	05/16/2005	2,620
EDU0299	Delivering Strategic Change John Townsend Presentations/Speeches	EDUCAUSE Annual	01/01/2002	4,854
EDU9961	Bureaucracy Unplugged Karen A. Stephenson Presentations/Speeches	EDUCAUSE Annual	01/01/1999	2,381
CMR9820	Hey! Where's My Application? A Transformation in Graduate Admissions Processing Dr. Bianca L. Bernstein, Kent Blaylock, Roger Lurie Articles, Papers, and Reports	CUMREC (Archives)	01/01/1998	4,325

Podcasts (1)

Name	Views	Post date
Revisiting and Upgrading IT Governance: An Interview with Michael Hites from the University of Illinois Central Administration   Play | Show Notes | Download (5.47 MB audio/mpeg)	113	10/01/2009