Business Process Reengineering - 111 Resources

Overview
Publications (87)
Presentations (23)
Podcasts (1)

Overview

Business process reengineering (BPR) is the analysis and redesign of workflow within and between enterprises. BPR reached its heyday in the early 1990's when Michael Hammer and James Champy published their best-selling book, "Reengineering the Corporation". The authors promoted the idea that sometimes radical redesign and reorganization of an enterprise (wiping the slate clean) was necessary to lower costs and increase quality of service and that information technology was the key enabler for that radical change. Hammer and Champy felt that the design of workflow in most large corporations was based on assumptions about technology, people, and organizational goals that were no longer valid. They suggested seven principles of reengineering to streamline the work process and thereby achieve significant levels of improvement in quality, time management, and cost: 1. Organize around outcomes, not tasks. 2. Identify all the processes in an organization and prioritize them in order of redesign urgency. 3. Integrate information processing work into the real work that produces the information. 4. Treat geographically dispersed resources as though they were centralized. 5. Link parallel activities in the workflow instead of just integrating their results. 6. Put the decision point where the work is performed, and build control into the process. 7. Capture information once and at the source.

Publications (87)

EDUCAUSE publications address a diverse range of professional challenges in higher education IT, from updates on current developments to explorations of important overarching issues. Listed below are the full range of research, reports and other publications that EDUCAUSE and its members have written about Business Process Reengineering.

Item ID	Title	Resource Category	Pub Date	Views
CMR9807	Common Sense, Traditional Structures and Higher Education Reengineering as Fundamental Inquiry Herbert F. W. Stahlke, James M. Nyce Articles, Papers, and Reports	CUMREC (Archives)	01/01/1998	5,182
CMR9838	THE IUPUI Enrollment Center: From Concept to Reality Jennifer Pease, Karen Watkins Articles, Papers, and Reports	CUMREC (Archives)	01/01/1998	4,818
CMR9842	University Information Processes: Architects for the Virtual University Linda King, Paul Millis, Peggy Wilczewski Articles, Papers, and Reports	CUMREC (Archives)	01/01/1998	4,510
CNC9859	A Community College's Focus on BPR: Doing More with Less Gayle Jaacks, Michael Kurtz Articles, Papers, and Reports	CAUSE (Archives)	01/01/1998	4,340
CNC9862	Making PeopleSoft Administrative Systems Work: The Case for Business Process Redesign J. Fred Gage Articles, Papers, and Reports	CAUSE (Archives)	01/01/1998	4,895
CSD3184	The Social Shaping of a Virtual Learning Environment: The Case of a University-wide Course Management System William H. Dutton, Pauline Hope Cheong and Namkee Park, Articles, Papers, and Reports	Community Recommendation	01/01/2004	3,558
ERS0504	Good Enough! IT Investment and Business Process Performance in Higher Education Robert B. Kvavik and Philip J. Goldstein, with John Voloudakis Articles, Papers, and Reports	ECAR	06/15/2005	4,102
CEM9534	Strategies for Restructuring IT Organizations Susy Chan Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1995	6,115
CEM9538	Transitioning Technology -- Changing the Culture at Syracuse University Sue Borel, Natalie Vincent Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1995	6,325
CEM9546	Reshaping the Enterprise through an Information Architecture and Process Reengineering Nicholas Laudato, Dennis DeSantis Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1995	6,146
CEM9611	CNI REPORT: Future Perfect Richard P. West Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1996	5,667
CEM9649	Reengineering Higher Education: Reinventing Teaching and Learning Herbert Stahlke, James Nyce Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1996	5,245
CEM991D	Connecting 500 Students in One Week! Marsha Maxwell Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1999	4,318
CNC9623	Designing and Enacting Change: Penn Restructures Computing Services Linda May, Noam H. Arzt, Lynn Oppenheim, Mario Moussa Articles, Papers, and Reports	CAUSE (Archives)	01/01/1996	5,027
CNC9708	Implementation of a Reengineered Procurement Process at Duke University, Using Technology and Work Process Redesign L. Annette Foster and Billy T. Herndon Articles, Papers, and Reports	CAUSE (Archives)	01/01/1997	4,675
CNC9863	Reengineering Reengineering: Are Academic Institutions Reshaping Reengineering? Madeline Carnevale, Sandra Berestka, Debra Morrissey Articles, Papers, and Reports	CAUSE (Archives)	01/01/1998	4,093
CNC9864	Practical Process Engineering for Higher Education Dr. Kristin Bruno, Linda Welz, Dr. Barbara Vrana Articles, Papers, and Reports	CAUSE (Archives)	01/01/1998	4,280
ERM9523	Overcoming Murphy Robert C. Heterick, Jr. Articles, Papers, and Reports	Educom Review (Archives)	01/01/1995	3,640
CEM9236	Electronic Approval: Another Step Toward a Paperless Office Blythe, Morrison Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1992	6,197
CEM9848	Reengineering University Information Services: Yuan Ze University's Experience Chaucer Chaoyun Liang, Frank Cheng, Eunice Hsaio-Hui Wang Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1998	4,130
PUB3008	Sustaining Excellence in the 21st Century: A Vision & Strategies for College & University Administration Richard N. Katz, Ricahrd P. West Articles, Papers, and Reports	EDUCAUSE Publications	01/01/1992	6,818
CEM9123	Concepts for Reengineering in Higher Education Penrod, Dolence Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1991	6,317
CEM9227	Improving Productivity in Higher Education - The Need for a Paradigm Shift Twigg Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1992	6,210
CEM9628	Reengineering Beyond the Illusion of Control Elazar Harel, Greg Partipilo Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1996	4,988
CNC9533	The Use of Groupware in the Reengineering of Business Processes Richard M. Kesner Articles, Papers, and Reports	CAUSE (Archives)	01/01/1995	5,644

Presentations (23)

Stepping away from the distractions of normal routine to meet with peers, share experiences, and learn together can be invaluable. EDUCAUSE places great emphasis on the face-to-face meeting experience, offering you numerous opportunities throughout the year to gather with colleagues - from small regional events and special topic meetings to large, national conferences covering the full spectrum of roles and issues important to higher education. For more information on EDUCAUSE conferences and seminars, please see our Frequently Asked Questions page. Listed below is the full range of presentations EDUCAUSE and its members tagged with Business Process Reengineering

Item ID	Title	Resource Category	Pub Date	Views
E08_47670	Glimpses of Our IT Future: What's Green, Mobile, and Regulated All Over? A. Michael Berman, Sharon Collins, Beth Forrest Warner, and Tina Meier Presentations/Speeches	EDUCAUSE Annual	10/31/2008	521
NC09_48354	Process Review: Helping Others Help Themselves Kevin P. Lynch Presentations/Speeches	NERCOMP	03/11/2009	306
SEC09_170550	An Auditor's Perspective on Frameworks for Information Systems Security in Higher Education Presentations and Seminars	Security Professionals Conference	04/22/2009	244
SERC09_173081	Defending the IT Budget Presentations and Seminars	Southeast Regional	06/03/2009	425
EDU07290	ITIL: An Effective Methodology for Managing IT Services Susan Grajek and William Cunningham Presentations/Speeches	EDUCAUSE Annual	10/23/2007	1,703
NET0023	EDUCAUSE - NIH PKI Interoperability project Presentations/Speeches	EDUCAUSE Policy Office	01/01/2002	10,366
SER07033	What If We Changed Everything? John C. Borne, Robin R. Ethridge and Cynthia M. Hadden Presentations/Speeches	Southeast Regional	06/11/2007	1,972
EDU07311	Extreme Makeover: Rebuilding the Admissions Process via Document Imaging Steven Hazzard, Karin West Mormando, and Charles Musgrove Presentations/Speeches	EDUCAUSE Annual	10/23/2007	697
EDU07334	Using Business Intelligence to Gain a Strategic Advantage in College Admissions Richard R. Burnette, III Presentations/Speeches	EDUCAUSE Annual	10/23/2007	1,632
MWR0565	Establishing an IT Process Improvement Program Carrie E. Regenstein and Jeff Silber Presentations/Speeches	Midwest Regional	03/23/2005	2,595
MWR07092	Purdue University Response to Personal Information Breach Notification Laws Joanna Lyn Grama, Scott L. Ksander Presentations/Speeches	Midwest Regional	03/14/2007	1,572
SAC06024	Service Oriented Architecture James Phelps Presentations/Speeches	SAC (Archives)	08/09/2006	2,629
SER07049	Procurement: From the 20th Century to the 21st Byron Honore and Melanie K. Verret Presentations/Speeches	Southeast Regional	06/11/2007	1,823
CMR0219	A New Business Architecture for Campuses Steven W. Relyea Presentations/Speeches	CUMREC (Archives)	01/01/2002	4,975
CMR0572	The Future of Student Administration Robert B. Kvavik Presentations/Speeches	CUMREC (Archives)	05/18/2005	3,076
EDU05018	Successfully Navigating Business Intelligence Pitfalls John Voloudakis Presentations/Speeches	EDUCAUSE Annual	10/21/2005	2,976
MAC0651	Taming the Paper Tiger in Accounts Payable: A Real-World Success Story in Document Imaging and Automated Workflow Management Steven Hazzard and Frida Lukov Presentations/Speeches	Mid-Atlantic Regional	01/11/2006	2,332
SWR0651	Bridging the Gap Between Technology and Business Processes Christina Shi Presentations/Speeches	Southwest Regional	02/22/2006	2,401
CMR0401	Which Comes First, the Process or the Technology? Colin Currie Presentations/Speeches	CUMREC (Archives)	01/01/2004	3,565
CMR0535	Performance Improvement Initiatives Processes Reengineering at MSU C. Michael Cook and Stephen A. Horne Presentations/Speeches	CUMREC (Archives)	05/16/2005	2,620
EDU0299	Delivering Strategic Change John Townsend Presentations/Speeches	EDUCAUSE Annual	01/01/2002	4,854
EDU9961	Bureaucracy Unplugged Karen A. Stephenson Presentations/Speeches	EDUCAUSE Annual	01/01/1999	2,381
CMR9820	Hey! Where's My Application? A Transformation in Graduate Admissions Processing Dr. Bianca L. Bernstein, Kent Blaylock, Roger Lurie Articles, Papers, and Reports	CUMREC (Archives)	01/01/1998	4,325

Podcasts (1)

Name	Views	Post date
Revisiting and Upgrading IT Governance: An Interview with Michael Hites from the University of Illinois Central Administration Play \| Show Notes \| Download (5.47 MB audio/mpeg)	113	10/01/2009

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