Outsourcing - 110 Resources

Overview

A contractual relationship, with a vendor on the premise, to assume responsibility for one or more IT functions or buseness processes. In outsourcing, the vendor owns the assets and the people required.

Publications (61)

EDUCAUSE publications address a diverse range of professional challenges in higher education IT, from updates on current developments to explorations of important overarching issues. Listed below are the full range of research, reports and other publications that EDUCAUSE and its members have written about Outsourcing.

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Item ID	Title	Resource Category	Pub Date	Views	Ranking
ECS0801	ITIL at New York University: A Framework for Excellence Judith A. Pirani, Mark C. Sheehan, and Bob Albrecht Articles, Papers, and Reports	ECAR	04/17/2008	2,796
ECS0906	Thomas Jefferson University: Enhancing IT Operations with an Outsourced Data Center Judith A. Pirani and Susan J. Foster Articles, Papers, and Reports	ECAR	08/13/2009	200
ECS0907	Partnership of Four: Managing Alternative Sourcing at Oakland University Bob Albrecht and Judith A. Pirani Articles, Papers, and Reports	ECAR	08/19/2009	120
EDU0029	Internal Outsourcing: Leverage Resources and Maintain Control Carlotta Appleman and Chuck Zettler Articles, Papers, and Reports	EDUCAUSE Annual	01/01/2000	5,561
EKF0201	IT Outsourcing in Higher Education Key Findings Ellen Hassett, Peter Cunningham, Emillia Kancheva, Matt Newsome, Sara Wells Articles, Papers, and Reports	ECAR	08/19/2002	3,684
EKF0708	Service on the Front Line: The IT Help Desk in Higher Education – Key Findings Judith Borreson Caruso and Mark C. Sheehan Articles, Papers, and Reports	ECAR	12/03/2007	3,504
EKF0905	Alternative IT Sourcing Strategies: From the Campus to the Cloud–Key Findings Philip J. Goldstein Articles, Papers, and Reports	ECAR	08/17/2009	720
EPS290	Security in Outsourcing ASP and Hosted Solutions Theresa Rowe Effective Practices	Community Recommendation	01/01/2006	1,371
EQM0212	Are You Ready to Discuss IT Outsourcing on Your Campus? Alan McCord Articles, Papers, and Reports	EDUCAUSE Quarterly	01/01/2002	6,379
EQM02310	Transforming Higher Education Technology Services and Support John A. Bielec and Janice M. Biros Articles, Papers, and Reports	EDUCAUSE Quarterly	01/01/2002	4,927
EQM0415	Managing Faculty Data at the University of Tennessee: The SEDONA Project Jon B. Woodroof and DeWayne L. Searcy Articles, Papers, and Reports	EDUCAUSE Quarterly	01/01/2004	5,916
EQM08111	Operational Lessons from a Strategic Sourcing Project Adam Krob Articles, Papers, and Reports	EDUCAUSE Quarterly	02/13/2008	1,727
EQM08312	Student Input in College Decision Making Celeste M. Schwartz, Emory Craig, Jeffrey G. Trzeciak, Julie K. Little, and Veronica Diaz Articles, Papers, and Reports	EDUCAUSE Quarterly	08/04/2008	1,502
EQM0921	Looking at IT Through a New Lens: Achieving Cost Savings in a Fiscally Challenging Time George F. Claffey, Jr. Articles, Papers, and Reports	EDUCAUSE Quarterly	07/30/2009	1,080
ERB0210	Application Service Providers: An Alternative Model for IT Services Delivery Emillia Kancheva Articles, Papers, and Reports	ECAR	05/14/2002	7,698
ERB0213	Key Considerations for Successful Outsourcing of IT Functions in Higher Education Emillia Kancheva Articles, Papers, and Reports	ECAR	06/25/2002	8,034
ERB0623	E-Mail: Paradigms, Options, and Outsourcing Cynthia M. Hadden and Brian D. Voss Articles, Papers, and Reports	ECAR	11/07/2006	2,961
ERB0724	Help Desk Sourcing Options: One University’s Solution J. Bradley Reese and Brett Sutton Articles, Papers, and Reports	ECAR	12/04/2007	2,285
ERB0810	Recasting the Centralization-Decentralization Debate: Advancing the Innovation Support Cycle Lawrence W. Frederick Articles, Papers, and Reports	ECAR	05/13/2008	5,237
ERB0908	Crowdsourcing the IT Help Desk: A Cloud Approach to Mass Intelligence Dewitt Latimer, Kathryn Rose, Justin Sipher and Melissa Woo Articles, Papers, and Reports	ECAR	04/21/2009	1,875
ERB0912	Strategic Outsourcing and Cloud Computing: Reality Is a Sober Adversary Michael A. Corn Articles, Papers, and Reports	ECAR	06/16/2009	1,643
ERB0923	Collective Wisdom on E-Mail Outsourcing Judith A. Pirani Articles, Papers, and Reports	ECAR	11/17/2009	1,469
ERM0560	Tomorrowland: When New Technologies Get Newer Bonnie Neas and the EDUCAUSE Evolving Technologies Committee Articles, Papers, and Reports	EDUCAUSE Review	01/01/2005	3,627
ERM05611	The Myth about Going It Alone Brian L. Hawkins and Diana G. Oblinger Articles, Papers, and Reports	EDUCAUSE Review	01/01/2005	2,792
ERM0615	Domestic Inshoring: Creating the New American Economy Jr., Lee T. Todd Articles, Papers, and Reports	EDUCAUSE Review	01/01/2006	3,088

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Presentations (33)

Stepping away from the distractions of normal routine to meet with peers, share experiences, and learn together can be invaluable. EDUCAUSE places great emphasis on the face-to-face meeting experience, offering you numerous opportunities throughout the year to gather with colleagues - from small regional events and special topic meetings to large, national conferences covering the full spectrum of roles and issues important to higher education. For more information on EDUCAUSE conferences and seminars, please see our Frequently Asked Questions page. Listed below is the full range of presentations EDUCAUSE and its members tagged with Outsourcing

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Item ID	Title	Resource Category	Pub Date	Views	Ranking
MWR07086	Outsourcing Student E-Mail and Other Collaboration Services Wendy Woodward Presentations/Speeches	Midwest Regional	03/14/2007	1,908
NCP0541	Bucking the Trend: Insourcing Technology Robert M. Kuhn Presentations/Speeches	NERCOMP	03/07/2005	2,804
PKI0111	The DST view of PKI Trent Henry and Casey Lide Presentations/Speeches	PKI Meetings (Archives)	01/01/2001	5,237
SAC07006	Outsourcing Student Collaborative Services Kari Barlow, H. O'Neal Smitherman, and Wendy Woodward Presentations/Speeches	SAC (Archives)	09/10/2007	3,632
SER0301	Outsourcing: Emerging Opportunity or Bear in the Woods? William F. Hogue Presentations/Speeches	Southeast Regional	01/01/2003	4,787
SER06002	Apogee and Birmingham-Southern College - The Future of ResNet Charles Brady and Anthony Hambey Presentations/Speeches	Southeast Regional	06/19/2006	1,701
SERC09_172448	Outsourcing E-Mail and Other Applications Presentations and Seminars	Southeast Regional	05/26/2009	159
SWR0672	Providing Student E-Mail Getting You Down? Outsource It! Cynthia M. Hadden and Brian D. Voss Presentations/Speeches	Southwest Regional	02/24/2006	2,362

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Policies (1)

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Item ID	Title	Resource Category	Pub Date	Views	Ranking
CSD5334	Third-party Management of Information Resources Policies and Procedures	Community Recommendation	03/21/2007	779

Podcasts (10)

Blogs (6)

EDUCAUSE hosts a number of blogs for its members. To view a list of all our blogs, click here.