User Expectations - 42 Resources

Publications (21)

EDUCAUSE publications address a diverse range of professional challenges in higher education IT, from updates on current developments to explorations of important overarching issues. Listed below are the full range of research, reports and other publications that EDUCAUSE and its members have written about User Expectations.

Keywords

Item ID	Title	Resource Category	Pub Date	Views	Ranking
CEM9931	Survey Finds EDUCAUSE Publications Well Received Articles, Papers, and Reports	CAUSE/EFFECT (Archives)	01/01/1999	3,784
CMR0054	Realizing the Vision of ERP: Front-ends for the Real End -User Jennifer Foutty Articles, Papers, and Reports	CUMREC (Archives)	01/01/2000	4,858
CMR9810	Dealing with Change: A User's Perspective Laurianne M. Olcott Articles, Papers, and Reports	CUMREC (Archives)	01/01/1998	4,418
CSD2829	"Apart from the weather, I think it’s a good idea": Stakeholder Requirements for Institutional Portals Liz Pearce Articles, Papers, and Reports	Community Recommendation	01/01/2003	3,931
CSD2860	Connection discrepancies: Unmasking further layers of the digital divide Elizabeth Davison and Shelia R. Cotten Articles, Papers, and Reports	Community Recommendation	01/01/2003	4,298
CSD2926	Evaluation of the JISC Information Environment: student perceptions of services Jillian R. Griffiths Articles, Papers, and Reports	Community Recommendation	01/01/2003	3,458
CSD3593	Changing Patterns of Internet Usage and Challenges at Colleges and Universities Tena F. McQueen and Robert A. Fleck, Jr Articles, Papers, and Reports	Community Recommendation	01/01/2004	2,954
CSD5522	Using Personas to Understand the Needs and Goals of Institutional Repository Users Jack M. Maness, Tomasz Miaskiewicz, and Tamara Sumner Articles, Papers, and Reports	Community Recommendation	10/03/2008	252
EDU0030	A User-Centered Approach to Student Information Systems Design Calvin Chan and Osmond Chen Articles, Papers, and Reports	EDUCAUSE Annual	01/01/2000	6,018
EDU9931	User Empowered Process for Information Technology Planning and Implementation Joe Grimes, Paul Zingg Articles, Papers, and Reports	EDUCAUSE Annual	01/01/1999	5,527
EQM0014	Optimizing Organization Design for the Future Sheila D. Creth Articles, Papers, and Reports	EDUCAUSE Quarterly	01/01/2000	6,621
EQM0315	Considering User Satisfaction in Designing Web-Based Portals Todd W. Zazelenchuk and Elizabeth Boling Articles, Papers, and Reports	EDUCAUSE Quarterly	01/01/2003	6,883
ERM0139	IT Service and Users' Expectations: A Balancing Act John Bucher Articles, Papers, and Reports	EDUCAUSE Review	01/01/2001	4,299
ERM0355	Slow Change in a Fast Culture Morris W. Beverage Jr. Articles, Papers, and Reports	EDUCAUSE Review	01/01/2003	4,782
ERM0429	From Wires to Users Roger McDonald Articles, Papers, and Reports	EDUCAUSE Review	01/01/2004	4,260
ERM0731	Compartments, Customers, or Convergence? Gregory A. Jackson Articles, Papers, and Reports	EDUCAUSE Review	01/01/2007	8,670
ERM0820	Conference Connections: Rewiring the Circuit George Siemens, Peter Tittenberger, and Terry Anderson Articles, Papers, and Reports	EDUCAUSE Review	03/14/2008	4,659
ERM09210	A Long-Term View for Learning Spaces Joan K. Lippincott, Clare C. van den Blink, Martin J. Lewis, Crit Stuart, and Lauren Brady Oswald Articles, Papers, and Reports	EDUCAUSE Review	03/20/2009	2,596
ERM9541	Interview with Brenda Laurel Educom Review Staff Articles, Papers, and Reports	Educom Review (Archives)	01/01/1995	3,569
ERM9947	Information Technology Investments in Research Libraries Susan Rosenblatt Articles, Papers, and Reports	Educom Review (Archives)	01/01/1999	5,092
PUB7101C	Technology and Learning Expectations of the Net Generation Greg Roberts Books and Monographs	EDUCAUSE Publications	01/01/2005	2,262

Presentations (17)

Stepping away from the distractions of normal routine to meet with peers, share experiences, and learn together can be invaluable. EDUCAUSE places great emphasis on the face-to-face meeting experience, offering you numerous opportunities throughout the year to gather with colleagues - from small regional events and special topic meetings to large, national conferences covering the full spectrum of roles and issues important to higher education. For more information on EDUCAUSE conferences and seminars, please see our Frequently Asked Questions page. Listed below is the full range of presentations EDUCAUSE and its members tagged with User Expectations

Keywords

Item ID	Title	Resource Category	Pub Date	Views	Ranking
CMR0318	A Novel Idea in Application Development: Ask the Users What They Want Kimberly Barber and Michael Nola Presentations/Speeches	CUMREC (Archives)	01/01/2003	4,508
E08_47632	Meeting or Managing? Responding to Student Expectations Through Policy and Practice Louise Thorpe Presentations and Seminars	EDUCAUSE Annual	10/30/2008	314
EDU05132	Listening to the Client: Connecting IT and the Academy Greg Anderson, William Clebsch, and Brian McDonald Presentations/Speeches	EDUCAUSE Annual	10/19/2005	2,461
EDU05212	Setting the Groundwork for a Content Management System: Keeping the User's Needs in Focus Robert Keith Brosnan, Nancy Jeanne Mustachio, and Marie Somers Presentations/Speeches	EDUCAUSE Annual	10/20/2005	2,551
EDU06254	Tell Us What You Want: Lessons in Student-Centered Service Design Isabella O'Neill, Jason Snyder, Lisa Veloz and Jean Zappe Presentations/Speeches	EDUCAUSE Annual	10/11/2006	2,211
EDU07201	Web Usability 101: Watch (and Discuss) a Live Test John Fritz and B. Collier Jones Presentations/Speeches	EDUCAUSE Annual	10/23/2007	450
EDU07280	Solutions to "Digital Discontent" Carole Turner and James B. Kerkhoff Presentations/Speeches	EDUCAUSE Annual	10/23/2007	540
ELI07169	Why Study Users? An Environmental Scan of Use and Users in the Humanities and Social Sciences Diane Harley Presentations/Speeches	ELI Meetings	01/23/2007	1,855
ELI08143	Technology Expectations from Both Sides of the Proverbial Desk Vidya Ananthanarayanan and Joann Martyn Golas Presentations/Speeches	ELI Meetings	01/28/2008	544
MWR07080	Usability in Higher Education IT: A Moral Mandate and an Attainable Goal Cordelia Geiken, Stacey Krejci Presentations/Speeches	Midwest Regional	03/13/2007	1,718
MWR08086	The Help Desk as a Pivot Point for IT Agility Mark C. Sheehan Presentations/Speeches	Midwest Regional	03/17/2008	390
NC09_48422	Virtual Focus Groups: Soliciting Information from a Distance Barbara Bolko and Reta Chaffee Presentations/Speeches	NERCOMP	03/11/2009	412
NCP08065	Effectively Communicating Change: Stop Spamming Your Campus Jane Livingston and Janet Jeddry Presentations/Speeches	NERCOMP	03/10/2008	285
NCP08077	Supporting Early Adopters and Moving Targets Patrick McNeal and Chris Gresham Presentations/Speeches	NERCOMP	03/10/2008	92
SER0417	Partnering with Students, Enhancing Services John C. Borne, Cynthia M. Hadden and Joel G. Williams Presentations/Speeches	Southeast Regional	01/01/2004	3,886
SWRC09_48301	Balancing Old and New Services Lance Grigsby and Sandra M. Bennett Presentations/Speeches	Southwest Regional	02/26/2009	569
WRC07036	User-Centered Design in IT: The Low-Hanging Fruit Allison Bloodworth, Ian Crew Presentations/Speeches	Western Regional conferences	05/07/2007	1,708

Podcasts (4)